Pharmacy Order Entry Technician

CommuniCare Health Services • Pharmacy Solutions Group Indiana, IN

5d

About The Position

Under the general supervision of an Order Entry Supervisor, the Pharmacy Order Entry Technician supports accurate and timely pharmacy order entry while following applicable local, state, federal, and company laws and regulations. The role provides excellent customer service through fast, professional, and accurate communication.

The technician reviews and enters information for new and readmitted residents, maintains resident and customer records in the pharmacy computer system, responds to order inquiries, and enters new and refill orders for Staff Pharmacist review. The position also triages calls and faxes, contacts facilities to clarify orders when needed, and maintains working relationships with billing operations specialists.

Requirements

• Must be a Registered or Certified Pharmacy Technician in the state of Indiana.
• Previous experience in pharmacy or another related field.
• Strong analytical and critical-thinking skills.
• Excellent written and verbal communication skills.
• Strong attention to detail.
• Strong organizational skills.
• High school diploma or equivalent.

Nice To Haves

• Long-term care (LTC) pharmacy experience.

Responsibilities

• Review and enter information for new and readmitted residents, including all pertinent information required to dispense medications safely and cost-effectively.
• Maintain resident-specific and customer-specific information in the pharmacy computer system by entering new information and updating or correcting existing information.
• Use proper phone etiquette when providing services to facilities and residents.
• Triage patient calls to the appropriate party.
• Answer phones and respond to order inquiries.
• Enter new and refill orders into the pharmacy computer system for Staff Pharmacist review.
• Place outbound calls to facilities to clarify orders as needed.
• Triage incoming faxes promptly and accurately.
• Establish and maintain good working relationships with billing operations specialists.

Benefits

• Competitive wages.
• PTO plans.
• Full-time employees can choose from benefit options including life and disability plans and medical, dental, and vision coverage.
• 401(k) with employer match.
• Flexible Spending Accounts.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED