Order Entry Jobs

About The Position

Requirements

• High school diploma or equivalent.
• Experience in order entry, scheduling, administrative coordination, customer service, or a related operations role.
• Strong data-entry accuracy, organizational skills, and attention to detail.
• Ability to manage multiple priorities, follow documented processes, and meet time-sensitive deadlines.
• Clear written and verbal communication skills and the judgment to escalate discrepancies appropriately.
• Working knowledge of Microsoft Office and the ability to learn new business systems.

Nice To Haves

• Experience with BisTrack, MiTek, ERP or order-management software, or delivery scheduling systems.
• Experience in building materials, manufacturing, construction supply, truss operations, logistics, or a multi-location environment.
• Familiarity with quotes, sales orders, delivery documentation, and order-processing workflows.

Responsibilities

• Monitor internal communications for sold jobs that are ready to be converted from quotes to orders.
• Convert approved quotes to orders in the applicable system, verifying information for accuracy and completeness.
• Monitor requests for new delivery dates and update active orders promptly and accurately.
• Process delivery-date change requests and communicate updates to the appropriate stakeholders.
• Maintain current, actionable job and delivery schedule information in MiTek.
• Coordinate with location and Operations personnel when a job is not delivered as scheduled, following the centralized delivery scheduling process.
• Communicate schedule changes, delivery exceptions, and documentation gaps promptly to the appropriate stakeholders.
• Follow up on open items so jobs progress from scheduling through delivery without avoidable delays.
• Maintain accurate electronic records that support customer service, issue resolution, and operational reporting.
• Respond professionally to questions from location teams and escalate unresolved issues to the appropriate manager or process owner.
• Follow established SOPs and internal controls for order creation, scheduling, and documentation.
• Identify practical process improvements that strengthen accuracy, visibility, consistency, and turnaround time.

Benefits

• 401(k)
• 401(k) Match & Profit Share
• Health Insurance
• Dental Insurance
• Vision Insurance
• Disability Benefits
• Company-paid & Voluntary Life Insurance
• Health Savings & Flexible Spending Accounts
• Paid Time Off
• Referral Program