Pharmacy Tech - Order Entry

Guardian Pharmacy Services Management • Houston, TX

2d • Onsite

About The Position

Guardian Pharmacy of Houston is hiring a Pharmacy Tech - Order Entry in Sugar Land, Texas. The role is responsible for entering and processing new and refill prescriptions into the pharmacy operating system accurately and promptly, while communicating with customers by telephone and responding courteously to their needs. The position supports timely dispensing, prescription renewals, cycle medication orders, and delivery deadlines. The technician may also assist with filing, medication packaging, inventory, order profiling for medical records, and filling processed prescriptions for dispensing.

The role requires a high school diploma or GED and pharmacy technician licensure, certification, or registration as required by state rules. National certification through PTCB is preferred. Candidates should have at least two years of related experience, though an advanced degree may substitute for experience, along with strong computer skills, attention to detail, problem-solving ability, and the ability to work independently and collaboratively in a fast-paced environment.

The schedule is Monday through Friday, 9:00 a.m. to 5:30 p.m. The work environment may require flexible hours, including weekends, holidays, and overtime.

Guardian describes its work as providing customized medication management solutions for healthcare organizations serving seniors and people with complex care needs. It offers a fast-paced, diverse, and inclusive workplace and a Total Rewards package that includes competitive pay, benefits for eligible full-time employees, and paid time off.

Requirements

• High school diploma or GED, as required by state rules.
• Pharmacy technician license, certification, or registration, as required by state rules.
• At least 2 years of related experience; an advanced degree may substitute for experience.
• Advanced computer skills.
• Ability to work independently and meet deadlines.
• Ability to solve problems with minimal direction.
• Strong attention to detail and accuracy.
• Ability to manage multiple tasks simultaneously in a fast-paced, team-oriented environment while adhering to strict deadlines.
• Quality-minded approach, including willingness to identify errors and ask questions when information appears inaccurate.
• Ability to work flexible hours, including weekends, holidays, and overtime.
• Work ethic and integrity aligned with the company’s philosophy.
• Ability to plan ahead and manage time efficiently.
• Ability to analyze causes and solve problems at strategic and functional levels.
• Ability to work effectively and collaboratively with team members.

Nice To Haves

• National pharmacy technician certification, such as PTCB.
• Experience with pharmacy operations systems.

Responsibilities

• Enter new and refill prescriptions into the operating system accurately and promptly to reduce dispensing errors.
• Triage incoming fax prescriptions to support timely dispensing.
• Enter appropriate notes in the computer system and apply cycle-fill coding.
• Calculate or verify prescription dosages.
• Respond to customer calls with care, understanding, and courtesy, routing calls as appropriate.
• Complete all prescriptions assigned for processing during the regular shift.
• Receive, evaluate, process, and follow up with doctors’ offices regarding assigned refills.
• Develop proficiency in pharmacy systems, including document imaging and the legacy pharmacy operating system.
• Assist as needed with filing completed orders, packaging medications, inventory, profiling orders for medical records, and filling processed prescriptions for dispensing.
• Learn and manage the cycle process to meet delivery deadlines.
• Maintain data-entry records for cycle medication and fill requests, and process renewal requests and new cycle orders as applicable.

Benefits

• Competitive pay.
• 401(k) with company match.
• Medical, dental, and vision coverage for full-time employees working 30 or more hours per week.
• Health Savings Accounts and Flexible Spending Accounts.
• Company-paid basic life and accidental death and dismemberment insurance.
• Company-paid long-term disability and optional short-term disability.
• Voluntary employee and dependent life, accident, and critical illness coverage.
• Dependent Care Flexible Spending Accounts.
• Employee Assistance Program (EAP).
• Guardian Angels employee assistance fund.
• Paid holidays and sick days.
• Vacation benefits based on years of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED