Expeditor - Order Entry
About The Position
Productivity Inc. is seeking an attentive, customer-service-oriented Expeditor to assist the purchasing department with order expediting and general office duties. Productivity Inc. distributes machine tools, tooling and accessories, industrial supplies, robotics, and services that help organizations address production challenges, streamline operations, and increase profitability. The role processes vendor order acknowledgments, monitors automated workflows, maintains accurate purchase order records in P21, and coordinates with suppliers and internal stakeholders to obtain order and shipment updates. It also includes daily receiving and inventory transactions, support for warehouse and inventory operations, and participation in process-improvement efforts. The position is full-time, 40 hours per week, Monday through Friday, 8 AM to 5 PM. The stated pay is $22.00–$24.00 per hour, depending on relevant experience and qualifications.
Requirements
- Ability to read and understand packing slips, purchase orders, invoices, and other standard business documents, and perform basic arithmetic.
- High school completion and at least one year of general office or administrative experience.
- Ability to communicate professionally, tactfully, and effectively with internal customers and external vendors.
- Strong attention to detail, organizational skills, and multitasking ability.
- Computer proficiency, including 10-key, alphanumeric data entry, and basic typing.
- Working knowledge of Microsoft Excel and familiarity with Microsoft Word.
- Excellent telephone and customer service skills.
- Self-motivated and able to work independently with minimal supervision.
Responsibilities
- Process vendor order acknowledgments daily using acknowledgment automation software and ERP systems to update purchase orders accurately and promptly.
- Monitor automated acknowledgment workflows, review exceptions, resolve discrepancies, and maintain data integrity between supplier communications and internal systems.
- Respond to internal and external expedite requests by coordinating with suppliers and internal stakeholders to obtain shipment updates and delivery commitments.
- Contact suppliers to verify order status, shipping information, delivery schedules, and backorder details, and proactively address potential supply chain disruptions.
- Maintain accurate purchase order records in P21 by reviewing supplier portals, acknowledgments, shipment notifications, and related documentation.
- Track open purchase orders and supplier commitments, update company systems, and communicate updates to affected teams as needed.
- Perform daily receiving and inventory transactions accurately, with proper documentation and timely processing of received materials.
- Identify opportunities to improve acknowledgment processing, order tracking, and supplier communication workflows through automation and process enhancements.
- Assist with warehouse operations, inventory management, and cross-functional support activities as needed to meet customer and business needs.
- Perform other duties and responsibilities as assigned.
Benefits
- Medical insurance available from the first day of employment
- Dental insurance available from the first day of employment
- Vision insurance available from the first day of employment
- 401(k) with match
- Generous paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
