Order Entry Operator

Klein Tools • Lincolnshire, IL

8d

About The Position

Under close supervision, the Order Entry Operator verifies, edits, and enters incoming orders received by fax or email and ensures the order process flow is followed as instructed. The role reviews orders for completeness and accuracy, including account and ship-to information, and helps route supporting documentation and requests to the appropriate Customer Service personnel. The position also reviews Claims Management System errors and ensures that required promotional codes and attributes are applied. Hourly pay is $19.00–$22.00.

Requirements

• High school diploma.
• Proficiency with the MS Office suite of applications.
• Ability to multitask, manage shifting priorities, and work independently and with others.
• Ability to work in a fast-paced, high-stress environment.
• Ability to communicate effectively verbally and in writing.

Nice To Haves

• Experience with data entry.

Responsibilities

• Enter orders received via fax or email.
• Notify the supervisor of issues.
• Review faxed or emailed orders for completeness and accuracy, including account and ship-to information; sort and time-stamp orders.
• Distribute documentation to appropriate Customer Service personnel, including expedites, pricing requests, and product availability requests.
• Expedite premium freight as required.
• Highlight shipping method, collect account, quote, ship-to PO, special markings, promotional references, drop-ship address, and other special requests on each order.
• Review Claims Management System errors to help ensure Standard of Performance requirements are met and errors are limited.
• Apply appropriate promotional codes and promotion attributes.
• Perform other duties as required within the nature and level of the work.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED