Order Entry Jobs

About The Position

Requirements

• High School / GED
• 1-3 years experience
• Board Licensed and/or Certified Pharmacy Technician (CPhT) consistent with state requirements.
• Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours.
• Must be able to lift at least 20lbs.
• Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors, and all business associates outside of the health campus.

Responsibilities

• Enters customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased into the order entry system.
• Verifies and enters physician information into the system.
• Enters new medication orders and enters refills.
• Triage, correlates and distributes orders obtained from document imagining software.
• Receives and responds to customer complaints and/or issues.
• Forwards escalated concerns to the Order Entry Supervisor.
• Reviews and verifies customer and order information for correctness, checking it against previously obtained information as necessary.
• Assists specified departments in the preparation and shipment of orders to designated locations.
• Evaluates inventory records to determine availability of requested medication.
• Reviews orders for completeness according to reporting procedures and forwards incomplete orders for further processing.
• Answers phone calls from customers and provides customer services solutions.
• Other duties as assigned.