Fulfillment Associate (Customer Service, Order Entry/Administration, Vendor & Inventory Management)

Wolters Kluwer • Glen Allen, VA

1d • Onsite

About The Position

The Fulfillment Associate supports customer order fulfillment by accurately processing orders, performing administrative tasks, assisting with shipping preparation, and coordinating with third-party vendors. The position also supports inventory checks, documentation, demand planning under supervision, and customer service. This entry-level role offers an opportunity to begin a career in supply chain operations while learning foundational skills.

The role is onsite with no remote work permitted and follows a Monday–Friday schedule from 8:30 a.m. to 5:00 p.m. Weekends are not required.

Requirements

• Proficiency in using order entry software.
• Ability to maintain accuracy in order processing.
• Basic understanding of customer service principles.
• Effective verbal and written communication skills.
• Ability to manage time and prioritize tasks.
• Willingness to collaborate with team members.
• Understanding of inventory checks and reporting.
• Ability to maintain and organize operational documents.

Responsibilities

• Accurately enter orders into the system.
• Perform order administration tasks.
• Assist with preparing packages for shipment.
• Coordinate with third-party vendors for order fulfillment.
• Support inventory checks and report discrepancies.
• Maintain operational documents and records.
• Assist with demand planning under supervision.
• Ensure customer service standards are met.
• Respond to basic customer inquiries.
• Help with general administrative duties as needed.

Benefits

• Medical, dental, and vision plans
• 401(k)
• FSA/HSA
• Commuter benefits
• Tuition assistance plan
• Vacation and sick time
• Paid parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed