Order Fulfillment Associate

BJ's Wholesale Club • Fredericksburg, VA

18h

About The Position

The Order Fulfillment Associate performs general warehouse activities supporting BJ’s digital order initiatives, including BOPIC, Curbside, Express Pay, and Ship from Club. The role involves picking merchandise from the sales floor using pick lists and handheld RF scanners, verifying items and counts, moving orders to staging, and securely packaging them according to standard operating procedures. The associate helps meet productivity requirements and service-level deadlines while following club policies, safety practices, and operational standards.

The position also involves keeping the OMNI/SFC work and storage areas clean and organized, handling damaged or spoiled products and returns according to procedures, communicating inventory or equipment problems, and coordinating replenishment with club teams. Associates may work in other departments as needed and are expected to provide friendly member service, collaborate with coworkers, maintain regular predictable attendance, and uphold club standards.

Requirements

• Regular, predictable, full attendance is an essential function of the job.
• Ability to continuously lift objects up to 50 pounds.
• May need to lift and move heavy or awkward objects weighing more than 50 pounds with assistance.
• Ability to move continuously on hard surfaces and frequently bend, climb, crawl, handle, pull, reach, stoop, and position oneself to examine or scan merchandise.

Nice To Haves

• Previous order-pulling experience.
• Big-box or wholesale retail experience.
• Previous RF scanner experience.

Responsibilities

• Pull merchandise from pick lists and use a handheld RF scanner to select and verify orders.
• Move merchandise from the sales floor to the staging area and securely package orders according to standard operating procedures.
• Meet productivity expectations, service-level agreements, performance metrics, and order deadlines.
• Follow established operational processes and procedures for BOPIC, Curbside, and Ship from Club.
• Communicate inventory and equipment problems, expired or short-dated items, and replenishment needs to the appropriate club team members.
• Work with the team to obtain merchandise from the reserve area when possible to avoid sales-floor replenishment.
• Keep the SFC area and OMNI storage space neat, clean, and organized, including cleaning storage bins and removing trash and cardboard.
• Handle damaged goods, spoiled products, and returns according to standard operating procedures, including determining how returns should be processed.
• Maintain club policies and procedures, including dress code and safety standards.
• Provide friendly, courteous service, resolve or escalate member concerns, and contribute to a safe and positive environment.
• Work collaboratively, support club standards, and take responsibility for individual performance.
• Perform other assigned duties, including working in other departments as needed.
• Maintain regular, predictable, full attendance.

Benefits

• Weekly pay.
• Daily Pay access to earned wages before payday; a fee may apply.
• Complimentary BJ’s Club Card Membership and a free Supplemental Membership for someone in the team member’s household.
• Paid time off, including vacation, personal and sick days, holidays, bereavement, and jury duty leave.
• Medical plan options.
• Optional dental and vision coverage.
• Health Savings Account (HSA) and flexible spending account options.
• 401(k) retirement savings plan with company match for eligible team members age 18 and older.
• Employee Stock Purchase Plan with the ability to purchase BJ’s common stock at a 15% discount, subject to eligibility requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed