Order Entry
Ace Sanitary Holdings•Arcade, NY
•Onsite
About The Position
Help keep customer orders moving accurately through a fast-paced manufacturing environment. In this role, you’ll enter and verify order information, resolve discrepancies, and send order acknowledgments to customers. Your attention to detail and communication will help the team deliver a reliable customer experience.
Requirements
- High school diploma.
- Strong written and verbal communication skills, including professional phone and email etiquette.
- The ability to enter data accurately, identify errors, and resolve issues.
- Strong multitasking skills and the ability to work in a fast-paced environment.
Nice To Haves
- Prior relevant experience is a plus.
Responsibilities
- Compile and organize information for entry, prioritizing work as needed.
- Review customer and account documents for missing or inconsistent information.
- Resolve discrepancies using established procedures or refer incomplete documents to the team leader.
- Enter customer and account information accurately using a keyboard or optical scanner and the required system formats.
- Follow established data entry procedures and maintain accurate records.
- Verify entries and correct, delete, or reenter information as needed.
- Combine information from both systems when account records are incomplete and remove duplicate data.
- Send order acknowledgments to customers once the information has been entered and verified.
- Follow company policies and procedures, report needed changes, and protect confidential customer information.
- Perform other duties assigned by your supervisor or management.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
