Order Entry Specialist
About The Position
The Order Entry Specialist accurately processes customer orders and ensures timely, efficient order flow throughout the organization. This role is the central point for order management, including entering orders into the ERP system, maintaining order records, generating shipping documentation, and supporting purchasing and invoicing activities. The role is onsite in Addison, Illinois, with standard hours Monday through Friday, 7:30 AM to 4:00 PM. The position is permanent, with a pay range of $22.00–$26.00 per hour. Individual compensation depends on qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other job-related factors. Benefits may be available subject to eligibility and applicable plan terms.
Requirements
- At least 2 years of experience in order entry, customer order processing, sales support, purchasing support, data entry, or a related administrative role.
- Strong attention to detail and accuracy.
- Excellent organizational and time-management skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Comfort learning new systems and processes.
- Experience working within ERP systems.
Nice To Haves
- Experience in a manufacturing or industrial environment.
- Familiarity with custom manufacturing or job shop operations.
- Experience using Epicor ERP.
- Knowledge of Infor ERP.
- Purchasing or procurement support experience.
- Exposure to accounts receivable, invoicing, and collections processes.
Responsibilities
- Enter customer orders accurately and efficiently.
- Review order information for completeness, accuracy, pricing, and delivery requirements.
- Input and maintain data within the Epicor ERP system.
- Generate bills of lading and other shipping documentation.
- Create, update, and maintain purchase orders.
- Coordinate with vendors to obtain pricing and order status updates.
- Match purchase orders to packing slips and supporting documentation.
- Prepare and process customer invoices accurately and on time.
- Assist with follow-up on outstanding customer payments and delinquent accounts.
- Communicate with internal teams regarding order status, inventory needs, and customer requirements.
- Provide general administrative and office support as needed.
Benefits
- Medical, dental, and vision coverage, if eligible.
- Critical illness, accident, and hospital coverage, if eligible.
- 401(k) retirement plan with pre-tax and Roth post-tax contributions available, if eligible.
- Voluntary life and AD&D insurance for the employee and dependents, if eligible.
- Short- and long-term disability coverage, if eligible.
- Health Spending Account (HSA), if eligible.
- Transportation benefits, if eligible.
- Employee Assistance Program, if eligible.
- Time off and leave, including PTO, vacation, or sick leave, if eligible.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
