Office Staff / Receptionist
Mohawk Mountain Ski Area • Cornwall, CT7d
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Office Staff / Receptionist
Mohawk Mountain Ski Area•Cornwall, CT
About The Position
Mohawk Mountain Ski Area is seeking an organized individual to assist with the day-to-day operations of the Main Office. The role provides excellent customer service to Mohawk Mountain guests by offering accurate information, timely responses, professional services, and proficient complaint resolution in a fast-paced office environment.
Requirements
- Must be 18 years of age.
- Must be organized and friendly.
- Must be available to work October through March.
Responsibilities
- Maintain general knowledge of all mountain operations.
- Take pictures and issue season passes and employee badges.
- Monitor two email boxes.
- Answer customer questions and respond to voicemail.
- Process incoming orders.
- Resolve customer complaints.
- Monitor mountain communications.
- Serve as a liaison for Ski Patrol.
- Manage lost and found.
- Secure the lodge at the end of the day by locking doors, extinguishing lights, lowering flags, and completing related tasks.
- Use a multi-line phone, fax machine, copier, printers, and two-way radio.
- Complete other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
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