Office Staff / Receptionist

Mohawk Mountain Ski Area•Cornwall, CT

About The Position

Mohawk Mountain Ski Area is seeking an organized individual to assist with the day-to-day operations of the Main Office. The role provides excellent customer service to Mohawk Mountain guests by offering accurate information, timely responses, professional services, and proficient complaint resolution in a fast-paced office environment.

Requirements

Must be 18 years of age.
Must be organized and friendly.
Must be available to work October through March.

Responsibilities

Maintain general knowledge of all mountain operations.
Take pictures and issue season passes and employee badges.
Monitor two email boxes.
Answer customer questions and respond to voicemail.
Process incoming orders.
Resolve customer complaints.
Monitor mountain communications.
Serve as a liaison for Ski Patrol.
Manage lost and found.
Secure the lodge at the end of the day by locking doors, extinguishing lights, lowering flags, and completing related tasks.
Use a multi-line phone, fax machine, copier, printers, and two-way radio.
Complete other duties as assigned.