Office Receptionist

Gila Crossing Community School•Laveen, AZ

3d•Onsite

About The Position

The Office Receptionist independently manages daily front desk operations at Gila Crossing Community School and serves as the first point of contact for students, families, staff, and visitors. The role provides customer service, supports attendance and enrollment processes, assists the Office Manager, and helps maintain a safe, organized, and welcoming school environment. The position is a 12-month, non-exempt hourly contract role, scheduled Monday through Friday from 7:30 a.m. to 4:00 p.m. The hourly rate is $18.14–$22.89, and the position reports to the Office Manager. Newly appointed employees are subject to an initial 90-calendar-day probationary period.

Requirements

High school diploma or equivalent.
One year of office or clerical support experience.
Working knowledge of basic office procedures, data entry, and computer applications such as Word, Excel, and Infinite Campus.
First Aid/CPR certification.
Valid Arizona Driver’s License.
Ability to successfully pass a pre-employment drug test and extensive background check.
Knowledge of office procedures, customer service practices, and recordkeeping.
Ability to independently manage front desk operations and prioritize multiple tasks with minimal supervision.
Strong verbal and written communication skills.
Ability to provide professional, courteous service to students, families, staff, and visitors.
Ability to follow visitor management, student release, and campus safety procedures.
Ability to maintain accurate records and protect confidential information.
Ability to collaborate effectively with the Office Manager, Attendance Specialist, and school staff.
Strong organizational skills, attention to detail, problem-solving ability, and sound judgment.
Ability to remain professional and adaptable in a busy school environment.

Responsibilities

Maintain an organized, welcoming office environment and consistent front desk coverage, coordinating coverage for breaks and absences.
Answer phones, greet visitors, respond to inquiries, and direct communications appropriately.
Stay informed about the school calendar, points of contact, and schedule changes to provide accurate assistance.
Receive and route parent messages, transportation changes, early dismissal requests, and other student-related communications according to school procedures.
Assist with emergency communications, student accountability procedures, and visitor management during drills or emergencies.
Resolve routine questions and concerns, and refer disciplinary matters, complaints, confidential issues, and escalated concerns to the appropriate administrator.
Maintain confidentiality and handle sensitive information appropriately.
Assist with attendance documentation, absence notifications, and related records.
Collaborate with the Attendance Specialist to maintain accurate attendance information and communicate with families.
Assist families with enrollment inquiries, registration paperwork, required documentation, and withdrawals.
Enter and retrieve information using the student information system, visitor management software, and other school applications.
Support the Office Manager with daily administrative tasks, filing, copying, records, and office supplies.
Welcome external substitutes, complete check-in procedures, and provide schedules, assignments, and necessary materials.
Communicate messages, schedule changes, and relevant information to staff promptly.
Assist with other office needs to support smooth daily operations.