Office Receptionist Jobs

About The Position

Requirements

• High school diploma or equivalent (required).

Nice To Haves

• Six months of healthcare experience in a clinical setting, customer service experience in a clinical setting, or experience in an office environment (preferred).
• Insurance verification, pre-certification, or referral experience (preferred).

Responsibilities

• Deliver care to patients utilizing the Medical Office Receptionist Process.
• Perform patient check-in under direct supervision and complete paperwork required for an efficient admitting process that complies with clinic and regulatory policies.
• Answer phone calls and direct them appropriately.
• Schedule appointments according to office guidelines.
• Obtain accurate patient and insurance information and collect copays and deductible amounts.
• Copy and scan patient access materials, such as identification, referrals, and insurance cards, into the correct location in the electronic medical record.
• Prepare charts for patient appointments and ensure necessary information is complete.
• Conduct patient check-out functions, including pricing services, collecting patient responsibility payments, and scheduling follow-up appointments.
• File and retrieve records and assist with filing registration documentation in electronic medical records.
• Confirm next-day appointments and inform patients about required documentation and time-of-service payment details.
• Follow up with patients regarding the Missed Appointment Policy and send appropriate communications.
• Perform other duties as assigned.

Benefits

• 401(k)
• Paid time off (PTO)
• Medical benefits
• Dental benefits
• Paid parental leave
• Flexible spending account
• Tuition reimbursement
• Student Loan Repayment Program
• Career growth opportunities
• Learning environment
• Supportive team environment