Regional Office Receptionist

State of Illinois•Charleston, SC

8d•Onsite

About The Position

The Illinois Department of Children and Family Services is hiring an Office Associate to serve as Regional Office Receptionist at its Charleston, Illinois headquarters. The position is fully in office and works Monday through Friday, 8:30 a.m. to 5:00 p.m. The anticipated starting salary is $4,144 per month, with a full range of $4,144–$5,429 per month. This is a union position governed by the applicable collective bargaining agreement. Applicants must apply electronically through the Illinois jobs website. The role supports the agency’s work to protect children and strengthen and support families. The agency describes the position as suited to an organized, professional, results-oriented individual with strong communication and organizational skills. Employment is contingent on passing a background check.

Requirements

Knowledge, skill, and mental development equivalent to completion of high school.
Two years of office experience.
Ability to keyboard accurately at 45 words per minute.
Ability to pass a background check.

Nice To Haves

Excellent organizational skills.
Strong communication capabilities.

Responsibilities

Answer incoming calls and screen callers to determine the nature of their requests, including callers who may be hostile.
Greet visitors and direct walk-ins to appropriate offices and resources.
Order and distribute forms from Central Stores.
Perform other duties as required or assigned that are reasonably within the scope of the listed duties.

Benefits

Pension program
Group insurance benefits, including health, life, dental, and vision insurance
3 paid personal business days annually
12 paid sick days annually, with unused sick days carried over from year to year
10–25 days of paid vacation annually, with 10 days in the first year of employment
13 paid holidays annually, and 14 in even-numbered years
Flexible work schedules when available and dependent upon position
12 weeks of paid parental leave
Deferred Compensation Program, a supplemental retirement plan
Optional pre-tax Medical Care Assistance Plan and Dependent Care Assistance Plan
Federal Public Service Loan Forgiveness Program eligibility
GI Bill training/apprenticeship benefits eligibility for qualifying veterans
5% salary differential for bilingual positions
Commuter Savings Program (Chicago only)