REGIONAL OFFICE RECEPTIONIST
About The Position
The Illinois Department of Children and Family Services is hiring an organized, professional, and results-oriented Office Associate to serve as Regional Office Receptionist. The role supports the agency’s work to protect children by strengthening and supporting families. The position is based at 401 N Franklin St, Danville, Illinois, and is fully in office. The work schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m. This is a union position subject to the provisions of the relevant collective bargaining agreement. The position requires completion of high school or equivalent knowledge, skill, and mental development; two years of office experience; and accurate keyboarding at 45 words per minute. A background check is required. Applicants must apply electronically through the Illinois jobs website.
Requirements
- Knowledge, skill, and mental development equivalent to completion of high school.
- Two years of office experience.
- Ability to keyboard accurately at 45 words per minute.
- Ability to pass a background check.
Responsibilities
- Serve as the Regional Office Receptionist.
- Answer incoming calls and screen callers to determine the nature of their requests, including calls from potentially hostile callers.
- Greet visitors and direct walk-ins to appropriate offices and resources.
- Order and distribute forms from Central Stores.
- Perform other duties as required or assigned that are reasonably within the scope of the listed duties.
Benefits
- Pension program
- Competitive group health, life, dental, and vision insurance
- Three paid personal business days annually
- Twelve paid sick days annually, with unused sick days carrying over from year to year
- 10–25 days of paid vacation annually, with 10 days in the first year of employment
- 13 paid holidays annually, and 14 in even-numbered years
- Flexible work schedules when available and dependent on position
- 12 weeks of paid parental leave
- Deferred compensation supplemental retirement plan
- Optional pre-tax Medical Care Assistance Plan and Dependent Care Assistance Plan
- Eligibility for the Federal Public Service Loan Forgiveness Program
- GI Bill training and apprenticeship benefits eligibility for qualifying veterans
- 5% salary differential for bilingual positions
- Commuter Savings Program for Chicago employees
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
