Regional Office Receptionist

State of Illinois•Bloomington, MN

7d•Onsite

About The Position

The Illinois Department of Children and Family Services is hiring an Office Associate to serve as a Regional Office Receptionist at its Bloomington, Illinois office. The position is fully in office and works Monday through Friday, 8:30 a.m. to 5:00 p.m. The agency seeks an organized, professional, and results-oriented individual with strong organizational skills and communication capabilities. The role supports the agency’s work to protect children by strengthening and supporting families.

Requirements

Knowledge, skill, and mental development equivalent to completion of high school.
Two years of office experience.
Ability to keyboard accurately at 45 words per minute.
Ability to pass a background check.

Responsibilities

Answer incoming calls and screen callers to determine the nature of their requests, including calls from potentially hostile callers.
Greet visitors and direct walk-ins to appropriate offices and resources.
Order and distribute forms from Central Stores.
Perform other duties as required or assigned that are reasonably within the scope of the listed duties.

Benefits

Pension program
Competitive group insurance benefits, including health, life, dental, and vision insurance
3 paid personal business days annually
12 paid sick days annually, with unused days carrying over from year to year
10–25 days of paid vacation annually, with 10 days in the first year of employment
13 paid holidays annually, and 14 in even-numbered years
Flexible work schedules when available and dependent on position
12 weeks of paid parental leave
Deferred compensation supplemental retirement plan
Optional pre-tax Medical Care Assistance Plan and Dependent Care Assistance Plan
Eligibility for the Federal Public Service Loan Forgiveness Program
Eligibility for GI Bill training and apprenticeship benefits for qualifying veterans
5% salary differential for bilingual positions
Commuter Savings Program (Chicago only)