REGIONAL OFFICE RECEPTIONIST

State of Illinois•Galesburg, IL

7d•$4,144 - $5,429•Onsite

About The Position

The Illinois Department of Children and Family Services is hiring an organized, professional, and results-oriented Office Associate to serve as the Regional Office Receptionist. The role supports the department’s work to protect children by strengthening and supporting families.

Requirements

Knowledge, skill, and mental development equivalent to completion of high school.
Two years of office experience.
Ability to keyboard accurately at 45 words per minute.
Ability to pass a background check.

Responsibilities

Answer incoming calls and screen callers to determine the nature of their requests, including calls from potentially hostile callers.
Greet visitors and direct walk-ins to appropriate offices and resources.
Order and distribute forms from Central Stores.
Perform other duties as required or assigned that are reasonably within the scope of the position.

Benefits

Pension program
Competitive group health, life, dental, and vision insurance
Three paid personal business days annually
Twelve paid sick days annually, with unused sick days carrying over
10–25 days of paid vacation annually, starting with 10 days in the first year
13 paid holidays annually, and 14 in even-numbered years
12 weeks of paid parental leave
Deferred compensation supplemental retirement plan
Optional pre-tax medical care and dependent care assistance plans
Federal Public Service Loan Forgiveness Program eligibility
GI Bill training and apprenticeship benefits eligibility for qualifying veterans
Commuter Savings Program for Chicago employees