Clinical Operations Specialist /Medical Office Receptionist

Mia Aesthetics - Dallas•Lewisville, TX

About The Position

The Clinical Operations Specialist performs administrative, payment-balancing, and clinical pre-operative duties to support operations. The position includes rotating Monday–Friday shifts and paid on-the-job training. Responsibilities may be narrow or broad in scope, with other duties assigned as needed.

Requirements

  • GED or high school diploma.
  • Enjoys working with a high sense of urgency.
  • Strong customer service skills.
  • Strong verbal and written communication skills.
  • Strong computer skills.
  • Bilingual in English and Spanish.

Responsibilities

  • Performs clerical and administrative duties as needed to support operations.
  • Charges and collects payments for surgeries, surgical accessories, and Mia Aesthetics merchandise; generates daily invoices and processes collection transactions to balance end-of-day.
  • Confirms surgical patient appointments by phone and written communication.
  • Informs the clinical team of the daily surgery schedule.
  • Takes pre-operative photos and processes electronic prescriptions for doctors.
  • Performs preliminary physical tests, such as taking vitals, the day before surgeries.
  • Verifies that patient labs, intake information, and consent paperwork are complete before the scheduled surgery date.
  • Tracks inventory of surgical and clinical accessories and supplies for the designated department.
  • Performs other duties as assigned.

Benefits

  • Paid on-the-job training.
  • Professional development opportunities.
  • Opportunities for advancement.
  • Benefit offerings.
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