Clinical Operations Specialist /Medical Office Receptionist

Mia Aesthetics Services•Lewisville, TX

About The Position

The Clinical Operations Specialist performs administrative, payment-balancing, and clinical pre-operative duties to support operations at Mia Aesthetics. Responsibilities span a range of clerical and operational tasks, including collecting and balancing payments, coordinating surgery appointments and schedules, supporting pre-operative procedures, verifying patient documentation, and tracking department inventory. The position has rotating weekday shifts, Monday through Friday, and includes paid on-the-job training.

Requirements

  • GED or high school diploma.
  • Enjoy working with a high sense of urgency.
  • Strong customer service skills.
  • Strong verbal and written communication skills.
  • Strong computer skills.
  • Bilingual in English and Spanish.

Responsibilities

  • Perform clerical and administrative duties as needed to support operations.
  • Charge and collect payments for surgeries, surgical accessories, and Mia Aesthetics merchandise.
  • Generate daily invoices and process collection transactions to balance at the end of the day.
  • Confirm surgical patient appointments by phone and written communication.
  • Inform the clinical team of the daily surgery schedule.
  • Take pre-operative photos and process electronic prescriptions for doctors.
  • Perform preliminary physical tests, such as taking vitals, the day before surgeries.
  • Verify that patient labs, intake information, and consent forms are completed before the scheduled surgery date.
  • Track inventory for surgical and clinical accessories and supplies for the designated department.
  • Perform other duties as assigned.

Benefits

  • Paid on-the-job training
  • Professional development opportunities
  • Opportunities for advancement
  • Benefit offerings
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