Leasing Manager Jobs

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Manager, Leasing

Harbor Group Management•Reynoldsburg, OH

About The Position

The Leasing Manager drives occupancy, revenue, and resident retention by leading a community’s leasing and marketing efforts. The role oversees leasing staff as applicable, manages marketing campaigns, monitors leasing activity, and ensures an excellent experience for prospective and current residents. It combines leadership and strategic planning with hands-on leasing execution. The position leads and develops the leasing team, plans and carries out marketing and sales strategies, and oversees leasing operations from tours and applicant qualification through lease preparation, move-ins, and renewals. It also maintains apartment readiness, collaborates with maintenance on unit and amenity standards, reviews market and leasing data to adjust pricing and promotions, and provides performance updates to owners and senior management. The Leasing Manager responds professionally to inquiries and complaints and supports resident engagement and retention.

Requirements

  • High school diploma or equivalent.
  • At least one year of multifamily leasing experience.
  • Proficiency with Microsoft Office and experience with property management software.
  • Solid knowledge of leasing, marketing, and customer service best practices.
  • Excellent organizational and communication skills, including the ability to manage multiple tasks and deadlines in a fast-paced environment.
  • Strong attention to detail and problem-solving skills, with the ability to work independently or as part of a team.
  • Customer-service orientation and ability to interact professionally with residents and vendors.
  • Flexibility to work weekends if required by the property.
  • Valid driver’s license required for operating golf carts, if applicable.

Nice To Haves

  • Experience managing or heavily using social media for leasing and outreach, such as Facebook and Instagram.

Responsibilities

  • Train and evaluate leasing team performance to meet occupancy and leasing goals.
  • Develop and execute marketing, advertising, and sales strategies to increase community visibility and maintain high occupancy.
  • Oversee leasing operations, including tours, applicant qualification, lease preparation, move-ins, and renewals.
  • Maintain and monitor an appropriate inventory of ready apartments and keep the community market-ready.
  • Collaborate with the maintenance team to ensure apartments and community amenities meet aesthetic and safety standards.
  • Analyze local market trends, competitor offerings, and traffic data to adjust pricing, concessions, and promotions.
  • Generate and review leasing reports, financial summaries, traffic logs, and conversion metrics using property management software.
  • Ensure timely and accurate entry of traffic, notices, leases, and renewals into the management system.
  • Plan and implement leasing events, resident engagement activities, and renewal programs.
  • Address resident and prospect inquiries or complaints professionally and promptly.
  • Prepare and deliver leasing and marketing performance updates to owners and senior management.

Benefits

  • Competitive salaries and bonuses.
  • Medical, dental, and vision plans.
  • 401(k) plan with employer matching contributions.
  • Paid time off and 10+ paid holidays.
  • Paid parental leave.
  • Paid birthday off for Multifamily employees.
  • Flexible spending accounts.
  • Company-paid long-term disability.
  • Company-paid life insurance.
  • Short-term disability.
  • Health savings account with employer contributions.
  • Pre-tax commuter benefit for corporate employees.
  • Wellness perks.
  • FinFit Financial Wellness Program.
  • Legal resources.
  • Employee apartment discount.
  • Employee referral program.
  • Employee Assistance Program.
  • Tuition reimbursement.
  • Insta Pay eligibility.
  • Volunteer and community service opportunities.
  • Employee recognition and awards.

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