Leasing Manager Jobs

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Leasing Manager

Preiss•Greenville, NC

About The Position

The Leasing Manager oversees leasing, marketing, and resident relations at The Boundary at West End. Working closely with the Property Manager, the role sets individual leasing goals and develops strategic plans to achieve revenue, occupancy, resident satisfaction, and retention goals. The Leasing Manager leads and develops the leasing staff, supports recruiting and interviewing, and provides service to prospective residents, residents, and parents. The job description is a guide rather than an exhaustive or permanent list of duties, and additional duties or responsibilities may be assigned by a supervisor.

Requirements

  • High school diploma or equivalent education required.
  • Ability to read and write English and perform basic mathematical functions.
  • Prior property management experience is preferred.
  • A college degree is preferred.
  • Ability to understand and perform all on-site software functions is preferred.

Nice To Haves

  • Prior property management experience.
  • A college degree.
  • Ability to understand and perform all on-site software functions.

Responsibilities

  • Ensure leasing and marketing strategies increase property traffic, maintain effective closing ratios, and achieve leasing and occupancy goals.
  • Maintain knowledge of the property, competing properties, and market conditions; complete weekly market survey reports.
  • Understand lease documents and addendums, and clearly communicate relevant information to residents, prospective residents, and parents.
  • Provide informative property tours to prospective residents.
  • Ensure leasing staff comply with company procedures and Fair Housing laws.
  • Manage, review, and approve leases; audit lease files as needed to ensure compliance with policies and procedures.
  • Manage roommate matching, transfers, move-ins, and move-outs.
  • Prepare marketing plans and develop strategies and programs to drive traffic and meet leasing and occupancy goals.
  • Manage promotional materials and property incentives through the marketing and concession budget.
  • Monitor and update property social media channels.
  • Develop, implement, and coordinate resident retention programs, including resident functions, promotions, lease-up events, renewal parties, and property events.
  • Walk the tour route and model unit daily; assist with maintaining property appearance and curb appeal.
  • Lead and develop property leasing staff; assist with recruiting and interviewing leasing staff.
  • Provide excellent customer service and prompt assistance to prospects, residents, and parents.
  • Address resident complaints, concerns, and requests to support resident satisfaction.

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