Leasing & Marketing Manager - Accolade on Samson - Student Living

Greystar Management Services•Philadelphia, PA
•Onsite

About The Position

The Leasing & Marketing Manager oversees the community’s marketing, print and internet advertising, sales activities, leasing team members, and other resources to achieve revenue, occupancy, resident retention, and leasing goals. The role develops and implements marketing strategies, monitors market conditions and leasing performance, manages pricing and concessions, and participates directly in leasing and resident retention activities. It also works with the maintenance team to ensure community appearance and safety, responds to resident and owner concerns, and supervises the leasing team, including hiring, training, and performance management.

Responsibilities

  • Direct marketing, advertising, sales, on-site traffic, apartment readiness, rent pricing, concessions, and daily sales and leasing activities to meet revenue and occupancy goals.
  • Monitor market and competitor conditions and develop short- and long-term marketing plans and strategies to sustain occupancy and increase traffic and leases.
  • Develop print and internet advertising strategies, use technology to promote the community and communicate with prospects, and use property management software to generate and monitor sales and leasing reports.
  • Coordinate with maintenance to ensure the community meets appearance and safety standards; inspect ready units and use merchandising techniques, including mini-models, to enhance marketability.
  • Participate in leasing by generating and monitoring traffic, leasing apartments, qualifying prospects, preparing lease documents, and completing move-in procedures.
  • Review financial, shop, traffic, closing-ratio, and operational reports; identify and address leasing-performance issues; and present marketing and leasing strategies and results to clients, owners, and business managers.
  • Oversee lease renewals, resident renewal functions, communications and notifications, and assist with resident move-outs as necessary.
  • Respond promptly and courteously to resident and client/owner concerns, resolve issues, and document or route requests to the appropriate people.
  • Supervise leasing team members, including interviewing, hiring, orienting, training, and managing performance in accordance with company policies and practices.

Benefits

  • Competitive medical, dental, vision, disability, and life insurance benefits.
  • Low-cost (free basic) medical coverage for employee-only coverage.
  • Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
  • Birthday off after one year of service.
  • Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
  • Six-week paid sabbatical after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • Potential eligibility for quarterly or annual bonus programs for corporate positions, or weekly, monthly, and/or quarterly bonus programs for onsite property positions, subject to applicable conditions.
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