Leasing Manager

National Cranshaw Payroll Service Company • Boston, MA

13d • Onsite

About The Position

National Development is seeking a Leasing Manager for Peninsula Apartments in Boston, Massachusetts. The role leads the leasing team and is responsible for leasing strategy, lead generation, on-site marketing, prospective-resident communications, and the leasing and move-in process. The Leasing Manager also handles leasing and resident administration, reporting, team goal-setting and performance tracking, resident events, and relationship-building to support a first-class resident experience and a strong community. The ideal candidate is passionate about people and apartment living, provides outstanding customer service, and represents National Development’s professionalism and values.

Requirements

• At least 3 years of property-management experience.
• Experience with industry software such as YARDI.
• Familiarity with social media channels, including Facebook, Twitter, and Instagram.
• Experience with a revenue-management software platform; YieldStar is preferred.
• Willingness to take on new tasks and learn new systems.
• Outstanding written and verbal communication skills.

Nice To Haves

• Experience with YieldStar revenue-management software.

Responsibilities

• Manage leasing efforts, strategy, and lead generation.
• Manage on-site marketing, including social media, outreach campaigns, and other initiatives, coordinating with the internal marketing team as needed.
• Correspond with prospective residents, establish rapport, arrange appointments, tour the community, and guide prospects through leasing and move-in with strong customer service and sales skills.
• Handle administrative work, including lease generation, resident-file preparation and maintenance, and resident correspondence.
• Prepare weekly leasing reports and monthly commission reports.
• Set weekly leasing goals for team members and track their performance.
• Participate in planning and executing resident events.
• Build and maintain strong relationships with residents, resolve community-related issues, and help provide a first-class resident experience and sense of community.
• Support team members and assist with team tasks as needed.
• Work to exceed leasing goals, reduce turnover, and maintain a positive reputation for National Development.

Benefits

• Affordable health, dental, and vision plans.
• Medical and dependent-care flexible spending plans.
• Life insurance and long-term disability coverage.
• Employee Assistance Program with life-management resources and confidential mental-health and wellbeing support.
• Employee wellness incentives.
• Company-matched 401(k).
• Tuition reimbursement.
• Paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed