Leasing Manager

Invitation Homes • Denver, CO

13d

About The Position

As a Leasing Manager at Invitation Homes, you implement company strategies to achieve occupancy, revenue, and customer goals by facilitating a consistent, high-quality resident experience from initial inquiry through the duration of residency. You supervise the Leasing team responsible for new leases and renewals, drive team performance, and partner with local leadership to improve resident service and achieve financial goals across assigned markets. You ensure team compliance with policies and operating standards, provide performance feedback, and troubleshoot issues involving home condition, marketing tools, smart home technology, resident portals, and other resident-facing programs. Extensive travel throughout the assigned portfolio is required, as is reliable vehicle transportation for scheduled home reviews with associates. The position may require weekend and non-traditional holiday work when needed.

Requirements

• High school diploma or equivalent required.
• At least three years of residential leasing or related experience.
• At least one year of experience in a team lead or manager role.
• Real estate license if required by state, any other licenses or certifications required by state law, and a current driver's license and automobile insurance.
• Comprehension of federal fair housing laws and applicable local housing provisions.
• Working knowledge of Microsoft Outlook, Word, and Excel.
• Excellent customer service and interpersonal skills, professional verbal and written communication skills, and strong organizational and time-management skills.
• Proactive, self-directed, highly motivated, and able to multitask.
• Ability to perform moderate mathematical and accounting functions and read and comprehend financial statements and reports.
• Ability to negotiate, influence, gain consensus, and close a sale.
• Reliable vehicle transportation to conduct scheduled reviews at homes with associates.
• Ability to work regularly and consistently, including weekends and non-traditional holidays if needed.

Nice To Haves

• College degree preferred.
• Proficiency in Yardi Voyager and Salesforce preferred.

Responsibilities

• Provide daily supervision of the Leasing team handling new leases and renewals.
• Drive performance and hold team members accountable for occupancy, rent growth, and resident experience objectives.
• Partner with local leadership to implement initiatives and processes that optimize resident service and achieve financial goals for assigned markets.
• Ensure the team follows policies, processes, and procedures and meets quality standards and operating objectives.
• Deliver frequent and robust performance feedback to team members.
• Troubleshoot issues involving home condition, marketing tools, smart home technology, the Invitation Homes resident portal, and other platforms or resident-facing programs that affect performance.
• Perform other duties as assigned.
• Travel extensively within the assigned portfolio and conduct scheduled home reviews with associates.
• Be available for work on a regular and consistent basis, including weekends and non-traditional holidays if needed.

Benefits

• Competitive pay and an annual bonus program for all associates.
• Generous paid time off, including vacation accrual, sick time, volunteer time, and standard and floating holidays.
• 401(k) with company matching contributions.
• Health, dental, vision, and life insurance.
• Long-term and short-term disability insurance.
• Casual dress and an enjoyable work environment.
• Team events and gatherings.
• Employee resource groups: Together with Women, Asian Alliance, Black Collective, Juntos, Gen Next, Valor, and Open Invitation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED