Leasing Consultant
Career Strategies • Decatur, GA14d
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Leasing Consultant
Career Strategies•Decatur, GA
About The Position
The Leasing Consultant welcomes prospective residents, conducts property and apartment tours, and highlights community features and amenities. The role responds promptly and professionally to leasing inquiries through phone, email, text, and walk-ins, and guides applicants through the application, screening, and lease-signing process. It also prepares accurate lease files and move-in paperwork, follows up with prospects, and maintains accurate leasing traffic, guest card, and lead-source records in property management software. The Leasing Consultant supports marketing efforts by updating online listings, posting to social media, and participating in outreach and resident events. The role assists with lease renewals and resident retention, provides excellent service to current residents, conducts move-in inspections, and ensures tour paths, model units, and the leasing office meet curb-appeal standards. It receives and logs resident service requests and coordinates follow-up with maintenance. The position follows Fair Housing, landlord/tenant, and company policies and procedures, and assists the Property Manager with administrative duties and other assigned tasks.
Requirements
- High school diploma or equivalent required.
- Excellent interpersonal and communication skills with a friendly, professional demeanor.
- Strong organizational skills and attention to detail, with the ability to manage multiple prospects and priorities.
- Basic computer proficiency.
- Valid driver's license and reliable transportation.
- Willingness to learn Fair Housing regulations and complete company-provided training.
- Ability to work on a schedule that may include Saturdays.
Nice To Haves
- Customer service, sales, retail, or hospitality experience.
- Experience with property management software, such as AppFolio.
Responsibilities
- Greet prospective residents, conduct property and apartment tours, and highlight community features and amenities.
- Respond promptly and professionally to leasing inquiries by phone, email, text, and walk-in.
- Guide applicants through the application, screening, and lease-signing process.
- Prepare accurate lease files and move-in paperwork.
- Follow up with prospects and maintain accurate records of leasing traffic, guest cards, and lead sources in property management software.
- Support marketing efforts, including updating online listings, posting to social media, and participating in outreach and resident events.
- Assist with lease renewals and resident retention programs while providing excellent customer service to current residents.
- Conduct move-in inspections and ensure tour paths, model units, and the leasing office reflect curb-appeal standards.
- Receive and log resident service requests and coordinate follow-up with the maintenance team.
- Comply with Fair Housing, landlord/tenant, and company policies and procedures.
- Assist the Property Manager with administrative duties and other tasks as assigned.
Benefits
- Competitive hourly base pay.
- Leasing commissions.
- Paid training.
- Clear growth opportunities into senior leasing and property management roles.
- Benefits package for full-time employees.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
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