Leasing Consultant - Cobblestone Manor

Dominium•Fort Worth, TX

14d•Onsite

About The Position

Dominium is seeking a Leasing Consultant for Cobblestone Manor, a 220-unit apartment community in Fort Worth, Texas. The position combines customer service and sales, with a focus on leasing apartments and assisting prospective residents by phone, email, text, online, and in person. The Leasing Consultant presents the property and available units, builds rapport, conducts tours, follows company leasing and sales standards, and follows up with prospects. The role also involves keeping homes and tour routes clean and presentable, maintaining knowledge of property features and nearby services, complying with Fair Housing requirements, recording customer interactions in Yardi property management software, and helping applicants complete applications and provide documentation for affordable housing eligibility. The Leasing Consultant participates in marketing and outreach, supports community events and resident retention, and completes other projects assigned by a supervisor. Evening and weekend availability, including work seven days a week as needed, is required.

Requirements

High school diploma or equivalent education.
Effective verbal and written communication skills, including the ability to communicate in English orally and in writing.
Well-developed people skills and the ability to work with a variety of personalities and situations in a friendly, outgoing, and professional manner.
Basic math skills for calculating rent payments, deposits, application fees, pet fees, and interest.
Proficiency in Microsoft Office, including Word, Excel, and Outlook.
Reasoning ability and the ability to focus on established goals and sales requirements.
Ability to work evenings and weekends, including seven days a week as needed.
May require a valid driver's license.

Nice To Haves

Sales and/or other customer service experience is preferred.
Experience in hospitality, restaurants, or retail is relevant.

Responsibilities

Greet and assist prospective residents by phone, email, text, and in person; build rapport and provide property tours.
Present available units, close leases according to company standards, and follow up promptly with prospects who do not lease immediately.
Inspect and prepare homes scheduled for tours daily, and ensure the tour path is clean and presentable.
Maintain familiarity with property features and nearby schools, hospitals, banks, shopping, transportation, and amenities, and communicate relevant information to prospects.
Comply with Fair Housing laws, complete a Guest Card for every interaction, and accurately enter information in Yardi PMS software.
Guide customers through application completion and collect required documentation for affordable housing eligibility.
Participate in off-site marketing activities and traffic-generating initiatives to support occupancy goals.
Support community events and resident-retention efforts, and complete projects assigned by the supervisor.

Benefits

Competitive salary and incentive bonus program.
Training and development programs and career growth opportunities.
Community volunteer and outreach programs.
Basic Life and AD&D insurance; employee, spouse, and child supplemental Life and AD&D insurance; and short- and long-term disability insurance.
Medical, dental, and vision coverage, with optional Health Savings Accounts and Medical and Dependent Care Flexible Spending Accounts.
Voluntary Accident, Critical Illness, and Whole Life benefits.
Employee Assistance Program.
401(k) plan.
Health and financial wellness programs.
Paid time off, including paid holidays and floating holidays.
Paid parental leave.
Education reimbursement.
Employee recognition program and Dominium Employee Emergency Fund.