Leasing Consultant

Edward Rose & Sons•Richmond, VA
•$18 - $21•Onsite

About The Position

Edward Rose & Sons is seeking a Leasing Consultant to join its on-site community team and help support a positive experience for residents. The role presents community information and selling features to prospective renters, supports prospective residents through application and leasing, and coordinates resident move-ins and move-outs. The consultant also responds to resident concerns and helps develop solutions. The company offers career development, training, and opportunities for advancement.

Requirements

  • Previous sales or customer service experience is required.
  • Proficiency with Microsoft Office programs.
  • Maintain a professional appearance in accordance with the team dress code policy.
  • Flexibility with work schedule; weekend hours may be assigned.
  • Reliable transportation and a valid driver's license.

Nice To Haves

  • Previous experience in multi-family property management.
  • Previous leasing experience.
  • Experience using Yardi Voyager or related property management software.

Responsibilities

  • Present community information professionally to prospective renters and address their rental needs.
  • Provide accurate information about the community's selling features and surrounding area.
  • Build positive rapport with potential residents by responding to telephone and email communications in a timely manner.
  • Process prospective residents' applications and follow up to maintain consistent communication.
  • Prepare lease contracts and other required documents.
  • Coordinate resident move-ins and move-outs according to procedures, properly document events, and communicate status to the appropriate departments.
  • Listen to resident complaints and help develop solutions.
  • Perform additional duties as assigned by the manager.

Benefits

  • Comprehensive benefits package, including 401(k) with company match.
  • On-the-job training and development.
  • Generous paid time off programs.
  • Competitive compensation plan with bonus opportunities.
  • Great work environment.
  • Opportunities for advancement.
  • Discounted apartment home.
  • Competitive pay between $18.22 and $21.23 per hour or higher, based on experience, with bonus potential, PTO, and benefits.
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