Customer Service / Inside Sales
FCX Performance • Caldwell, ID20d • Onsite
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Customer Service / Inside Sales
FCX Performance•Caldwell, ID
•Onsite
About The Position
Applied Industrial Technologies is hiring a full-time Customer Service Representative in Caldwell, Idaho. This onsite role provides timely, professional support to the sales team and customers. In a fast-paced, team-oriented environment, the representative partners with customers and an Account Manager to identify products and services, resolve customer needs, and build positive business relationships. The role may also involve stockroom assistance and customer deliveries as needed. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. The position is not eligible for relocation benefits. Candidates must be authorized to work in the United States; visa sponsorship is not available.
Requirements
- At least 1 year of customer service or inside sales experience.
- High school diploma or equivalent.
- Attention to detail and accuracy.
- Ability to multitask and a sense of humor.
- Written and verbal communication skills, including English grammar.
- Ability to lift up to 50 pounds.
- Mechanical aptitude.
- Basic computer skills, including Excel.
- Valid driver's license and a clean motor vehicle record (MVR).
- Must be authorized to work in the United States; work visa sponsorship is unavailable.
Nice To Haves
- Experience in industrial distribution or a parts counter environment.
- Knowledge of hydraulics, bearings, or power transmission.
Responsibilities
- Respond to customer inquiries and provide quotes.
- Process orders and handle expediting and returns.
- Source parts to meet customer needs.
- Partner with customers and the Account Manager to find products and services and resolve customer needs.
- Help generate sales.
- Build ongoing positive business relationships with customers.
- Assist in the stockroom as needed.
- Deliver orders to customers as needed.
Benefits
- 401(k) with company match.
- Insurance.
- Time off.
- Tuition reimbursement.
- Employee assistance program.
- Monthly, quarterly, and annual bonus opportunities.
- Career paths in sales, operations, or management.
- Professional development and training.
- Work-life balance.
- Team-oriented company culture.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Job Search Resources
Career Resources
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