Inside Sales Representative

Jones Insurance Agency • Garner, NC

19d • $40,000 • Onsite

About The Position

Smith’s Addressing Machine Services, Inc. (S.A.M.S. Inc.) is seeking a motivated, results-driven Inside Sales Representative to develop new business, support existing customers, and move sales opportunities from initial inquiry through quote and order. The role focuses on outbound prospecting, inbound lead follow-up, quote preparation and follow-up, CRM opportunity management, and customer relationship building. The representative will work with access control, identification, camera, and visitor management solutions, collaborating with outside sales representatives and technical teams. The position is based at S.A.M.S. Inc. headquarters in Garner, North Carolina, and offers a $40,000 annual base salary plus commission opportunities based on sales performance. Recruitment is managed by Jones Advisors on behalf of S.A.M.S. Inc.

Requirements

• Previous inside sales, B2B sales, account management, customer service, or related revenue-facing experience.
• Strong prospecting and communication skills, with confidence speaking with business decision-makers.
• Ability to ask effective discovery questions, handle objections, and recommend appropriate next steps.
• Strong organization, attention to detail, follow-through, and ability to manage multiple opportunities.
• Comfortable using CRM software, Microsoft 365, email, spreadsheets, phone, and virtual presentation tools.
• Interest in learning technology-based security and identification solutions.

Nice To Haves

• Related industry experience is beneficial but not required.

Responsibilities

• Generate new opportunities through outbound calls, personalized email outreach, inbound lead follow-up, and consistent prospecting.
• Conduct discovery conversations to understand customer needs, budgets, timelines, and potential solutions.
• Prepare and follow up on quotes, communicate pricing and lead times, and maintain clear next steps throughout the sales process.
• Develop existing customer relationships and identify opportunities for account growth and additional solutions.
• Conduct or coordinate product demonstrations, technical consultations, and site visits when appropriate.
• Maintain accurate customer, activity, pipeline, and follow-up information in CRM.
• Collaborate with outside sales representatives and internal teams to advance opportunities and support long-term customer relationships.

Benefits

• $40,000 annual base salary plus commission opportunities based on sales performance
• Opportunity to join a family-owned business with over 50 years of success and trusted regional partnerships
• Collaboration with leadership, channel partners, and dedicated technical teams

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed