Inside Sales
About The Position
Agilix Solutions is seeking a motivated, detail-oriented person to join its Memphis, Tennessee team as an Industrial Electrical Inside Sales representative. This full-time position works with original manufacturers, institutional businesses, system integrators, and electrical contractors to support sales and provide customer service. The role manages order entry and quotes and reports to the Vice President of Branch Support Services. The position handles inbound customer calls and emails, enters quotes and sales orders, and follows up to ensure orders and quotes are completed accurately and on time. It also coordinates with Outside Sales and the Warehouse Team, promotes industrial electrical products and services, and may assist the sales counter and warehouse as needed. The role involves prolonged periods sitting at a desk and working on a computer, and may require lifting up to 5–10 pounds. Agilix Solutions lists medical, dental, and vision insurance; a health savings account with employer contributions for the first year only; a 401(k) with company matching and a discretionary annual profit-sharing plan; company-sponsored life and disability insurance; an employee assistance program; and a monthly allocation of work-from-home days. Voluntary benefits include legal services, critical illness and life insurance, and dependent care/FSA.
Requirements
- Strong organizational and time-management skills.
- Ability to promote products to meet and upsell customer needs.
- Strong teamwork skills and ability to execute company strategies aimed at reaching new and existing customers.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Teams.
- Ability to source products in vendor portals such as Rockwell Automation, Mersen, and Hoffman.
- Strong desire to learn and gain an edge in the electrical industry, particularly in industrial electrical and electrical construction sales.
- Ability to meet the physical requirements of prolonged desk and computer work and lifting up to 5–10 pounds at times.
Nice To Haves
- Experience in electrical distribution.
- Quick response time and strong problem-solving skills.
Responsibilities
- Work with original equipment manufacturers, system integrators, institutional businesses, and electrical contractors to drive sales growth in the Memphis, Tennessee market.
- Handle daily inbound customer calls and emails in a fast-paced, customer-driven environment.
- Follow up on customer orders and quotes after the sale to ensure they are completed accurately and on time.
- Enter quotes and sales orders accurately and efficiently.
- Communicate with Outside Sales to identify and target customer needs, address issues, and provide customer solutions.
- Communicate with the Warehouse Team to fulfill customer needs related to orders and deliveries.
- Promote and profitably sell products and services in the industrial electrical space.
- Assist other departments, including the sales counter and warehouse, as needed to maintain appropriate customer service.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Health savings account with employer contributions for the first year only
- 401(k) with company match contributions and a discretionary annual profit-sharing plan
- Company-sponsored life insurance
- Company-sponsored short-term disability insurance
- Company-sponsored long-term disability insurance
- Employee assistance program
- Monthly allocation of work-from-home days
- Voluntary legal services
- Voluntary critical illness insurance
- Voluntary life insurance
- Dependent care/FSA
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
