Inside Sales Representative

Ladish Valves • Houston, TX

19d • Onsite

About The Position

Ladish Valves is seeking a motivated, customer-focused Inside Sales Representative to work at its office. The position is intended for an entry- to mid-level candidate who can work at a fast pace. The representative provides customer service, develops client relationships, and supports revenue growth by responding to inquiries, recommending products, preparing quotations, processing orders, and supporting customers before and after a sale.

The role involves working with sales colleagues, warehouse staff, and machine shop production personnel to meet customer requirements. The representative reviews customer specifications and technical materials—including valve drawings, data sheets, and torque data—to identify appropriate valves for applications. The position also supports sales strategies and marketing campaigns, maintains CRM records, prepares company-required documentation, and contributes to continuous quality improvement while following company policies, safety requirements, and ISO procedures and standards.

The employee regularly sits, uses their hands, reaches, and talks or hears, and occasionally stands and walks. The work environment may occasionally involve moving mechanical parts, fumes, or airborne particles; noise is usually moderate. Reasonable accommodations may be made for employees with disabilities.

Requirements

• High school diploma or equivalent.
• At least 1 year of inside sales experience; the posting specifies a minimum of 1–3 years.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Proficiency in Microsoft Office Suite and CRM software.
• Ability to work independently and as part of a team.
• Results-oriented mindset and commitment to meeting and exceeding sales goals.
• Ability to read, analyze, and interpret business and technical materials, professional journals, procedures, and regulations.
• Ability to write reports, business correspondence, and procedure manuals, and present information effectively to groups.
• Ability to calculate figures and amounts involving discounts, interest, commissions, proportions, percentages, area, circumference, and volume, and apply basic algebra and geometry.
• Ability to follow detailed written or oral instructions and address problems involving a few concrete variables in standardized situations.
• Ability to meet the stated physical demands of the job, with reasonable accommodation where applicable.

Nice To Haves

• Bachelor’s degree in business or a related field.
• Inside sales experience in the industrial or manufacturing sector.
• Knowledge of ball, gate, and globe and check valves.

Responsibilities

• Respond promptly to customer inquiries and provide product information and quotations.
• Develop and maintain relationships with existing and potential customers.
• Identify customer needs and recommend appropriate products and solutions.
• Process orders accurately and efficiently and support timely delivery.
• Collaborate with the sales team to meet and exceed sales targets.
• Maintain knowledge of industry trends and products, particularly valves.
• Read and interpret customer specifications.
• Manage multiple requests for quotation (RFQs), orders, inquiries, and follow-ups.
• Assist with developing sales strategies and marketing campaigns.
• Maintain detailed records of customer interactions and transactions in the CRM system.
• Participate in sales meetings, training sessions, and trade shows as required.
• Provide customer support before and after sales to ensure satisfaction.
• Communicate with warehouse and machine shop production personnel to ensure customer needs and order details are met.
• Review data sheets, valve drawings, valve torque data, and other documents to select valves for customers’ applications.
• Prepare and submit reports, documents, and records required by company policy.
• Apply total quality concepts, tools, and techniques to support continuous quality improvement in processes in which the position participates.
• Follow company policies and regulations concerning safety, housekeeping, confidentiality, and quality of work, including applicable ISO procedures and standards.
• Perform other duties as requested or necessary in response to business conditions and changes.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED