Regional Sales - Inside Sales Representative

Continental Battery Systems • Irving, TX

19d

About The Position

Continental Battery Systems is seeking customer-focused Inside Sales Representatives to manage an assigned portfolio of former and existing commercial accounts. The role centers on proactive, outbound phone outreach to re-engage inactive or declining customers, understand why purchasing has slowed, win back lost orders, and expand sales across product categories. It requires consistent daily calling, consultative discovery, and disciplined pipeline management.

Performance is measured by a minimum of 50 outbound dials per day, an average of more than 75 minutes of productive talk time per day, generating quotes and reorders, reducing account churn, and growing account gross profit. Representatives use NetSuite and RingCentral to manage workflows and customer records, and collaborate with local branch and territory sales teams as accounts grow.

Requirements

• 1–3+ years of experience in outbound inside sales, account management, or B2B sales development.
• Ability to consistently make at least 50 outbound dials and achieve at least 75 minutes of talk time each day.
• Excellent verbal communication, active listening, and phone presence.
• Ability to quickly build rapport with counter managers and shop decision-makers.
• Positive, persistent attitude when handling objections and re-engaging lapsed accounts.
• Proficiency with CRM software and Google Workspace.
• High school diploma or equivalent.

Nice To Haves

• Industrial or automotive distribution experience.
• NetSuite experience.
• Bachelor’s degree in Business, Marketing, or Industrial Distribution.

Responsibilities

• Execute a structured outbound calling cadence for assigned legacy and Tier D customer accounts.
• Conduct discovery conversations with customer decision-makers to understand purchasing behavior and supplier relationships.
• Re-engage inactive or declining accounts by identifying past issues and presenting solutions to win back business.
• Expand account wallet share by cross-selling adjacent product categories.
• Identify fitment, application requirements, battery chemistry, charger compatibility, and core-handling needs during customer discovery.
• Prepare competitive quotes within 24 hours and follow up by phone within 48 hours.
• Address buyer objections using the company's Acknowledge, Reframe, Question, Next Step pattern.
• Record call outcomes, customer information, next steps, and decision-maker contact details in NetSuite daily.
• Use RingCentral softphone tools integrated with NetSuite.
• Coordinate with local Branch Managers and Territory Sales Managers to support delivery and hand off accounts that exceed field thresholds.

Benefits

• Competitive base salary plus performance-based bonus structure.
• Health, dental, and vision insurance.
• 401(k) matching program.
• Generous paid time off and company-paid holidays.
• Monthly phone stipend.
• Dual-monitor setup and softphone integration.
• Dedicated sales enablement training.
• Structured onboarding program and weekly 1:1 coaching.
• Advancement opportunities into Senior Inside Sales or Field Territory Management.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED