Community Manager Jobs

About The Position

Requirements

• At least 4–6 years of relevant experience in property management, sales, marketing, and customer service, including experience managing apartment-community operations, resolving customer issues, completing financial records and reports, increasing revenue, and coordinating a team.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent communication, conflict-resolution, and customer-service skills.
• Detail-oriented and self-motivated, with the ability to work independently and collaboratively and serve as a leader.
• Required licenses and certifications for applicable state and local jurisdictions.
• Valid driver's license to drive a golf cart on the property; ensure other on-site staff with access to drive it also have valid licenses.
• Proficiency with internet, word-processing, spreadsheet, and database-management programs.
• Strong proficiency with property-management software.

Nice To Haves

• Bachelor’s degree from an accredited college or university, preferably in Business Management, Real Estate, or a related field.
• Experience with Entrata, Yardi, and/or OneSite.

Responsibilities

• Provide input into property budgets by analyzing financial statements, marketing information, and operational reports.
• Meet revenue targets by setting rent rates, ensuring rent and fees are collected and posted promptly, making bank deposits, and preparing and reviewing monthly financial status reports.
• Approve vendor, contractor, and service-provider invoices; reconcile work or purchases; verify insurance certificates; code charges; and coordinate related communication.
• Control expenditures within the approved budget and manage the petty cash fund.
• Oversee lease enforcement, including approving applications, discounts, and renewal leases; conducting apartment inspections; following notice requirements; handling evictions; and imposing and collecting allowable fees and charges.
• Analyze market and economic trends and implement marketing and leasing strategies to meet occupancy and revenue goals.
• Promote resident satisfaction and retention by responding to concerns and requests, resolving service issues, and ensuring maintenance staff meet service-request standards.
• Inspect the property and take action to maintain safety, cleanliness, appearance, and appeal across grounds, buildings, and amenities.
• Supervise property staff, including interviewing, hiring, orienting, training, and managing performance.
• Support client and owner relationships through meetings, property tours, performance updates, and responses to requests.
• Complete accounting, financial, administrative, and other reports, and perform other duties as assigned or necessary.
• For California-based roles, manage lease documentation using the California Lease File Checklist to ensure files are complete, compliant, and consistently organized.

Benefits

• Competitive medical, dental, vision, disability, and life insurance; basic employee-only medical coverage is available at no cost.
• Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure, and employees receive their birthday off after one year of service.
• Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
• Six-week paid sabbatical after 10 years of service and every five years thereafter.
• 401(k) with company match up to 6% of pay after six months of service.
• Paid parental leave and lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
• Employee Assistance Program.
• Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
• Charitable giving program and benefits.
• The position may be eligible for weekly, monthly, and/or quarterly bonus programs.