Onsite Community Association Manager (DCM101926)

RealManage•Arlington, VA

5d•$100,000 - $130,000•Onsite

About The Position

RealManage is hiring an onsite Community Association Manager for its DC Metro location in Arlington, Virginia. The manager is responsible for ensuring compliance with community policies and procedures set by the Board of Directors and for directing department managers. The role oversees operational policies and programs, budget development and monitoring, monthly financial reporting, business planning, service quality, association assets, purchasing controls, and communication with members and the Board. It also provides guidance to management staff on employee training, supervision, scheduling, and responsibilities. The position requires driving, a valid driver’s license, and reliable transportation. The standard schedule may occasionally require extended hours. The listed salary range is $100,000 to $130,000, depending on education and experience. RealManage describes itself as a national community association management company serving HOAs, condominium associations, cooperatives, luxury high-rises, municipal utility districts, master-planned communities, and developer and builder clients. The company emphasizes its service identity, The RM Way, and guiding values of integrity, respect, selflessness, personal relationships, and continuous improvement. It states that it is Great Place to Work Certified and is committed to an inclusive workplace and equal opportunity employment.

Requirements

At least two years of experience as an onsite HOA property manager.
Valid driver’s license and reliable transportation; the position requires driving.
Customer-service focus.
Listening skills to understand client problems and provide solutions.
Proactive communication with clients, team members, and superiors.
Ability to manage a community association’s budget, operations, and schedules.
Ability to sit for prolonged periods at a desk and work on a computer.
Ability to occasionally stand, walk, bend, or reach as needed.
Ability to lift or move objects weighing up to 10–15 pounds.
Manual dexterity to operate a computer keyboard, mouse, telephone, and other office equipment.
Visual acuity to read printed materials, spreadsheets, and computer screens.
Hearing and speech ability to communicate effectively in person, by phone, and in virtual meetings.
Ability to work in a standard office environment with moderate noise levels.
Ability to work a standard schedule, with occasional extended hours as required.

Nice To Haves

CMCA or state-equivalent certification.
Associate degree or higher.
Education and experience may affect the salary offered.

Responsibilities

Ensure compliance with community policies and procedures as defined by the Board of Directors.
Plan, develop, and approve operational policies, procedures, methods, and regulations for general operating procedures.
Direct the work of all department managers.
Lead development of annual operating, cash, and capital budgets, and establish periodic checkpoints to assess compliance with the published budget.
Prepare monthly financial reports for the Board of Directors in a timely manner.
Coordinate development of long-range and annual business plans aligned with association bylaws and policies.
Oversee the impact and effect of association policies, programs, and processes, and recommend changes as needed.
Monitor the quality of association products and services to support member and guest satisfaction.
Secure and protect association assets.
Maintain ongoing dialogue with members to elicit input on association direction and improvements.
Coordinate with the Board of Directors on development and implementation of strategic plans.
Plan, develop, and approve specific operational programs, procedures, methods, rules, and regulations in concert with general policies.
Evaluate committee activities that report to the General Manager.
Ensure compliance with purchasing policies and procedures.
Counsel management staff to ensure employees are properly trained, supervised, scheduled, and knowledgeable of their responsibilities.
Develop, maintain, and disseminate a management philosophy to guide association personnel toward optimal operating results.
Support internal controls.
Perform other duties as directed, with responsibilities subject to change based on Board direction and community needs.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life and disability insurance
Health Savings Account (HSA), available with the required high-deductible medical plan
Flexible Spending Account (FSA)
Education reimbursement
401(k) matching
Employee Assistance Program (EAP)
11 paid holidays