Community Outreach Manager: Revival Research Institute
About The Position
Revival Research Institute is a multi-site clinical research organization conducting clinical trials across Michigan. The Community Outreach Manager builds referral relationships and community presence to connect Michigan residents with research opportunities. This is a field-based role located in Southfield, Michigan, with daily travel between Revival sites and community locations. Local candidates only. The manager represents Revival at physician offices, pharmacies, health fairs, and community events. The role includes arranging and staffing outreach events, engaging prospective participants, and converting conversations into qualified referrals for active studies. The manager coordinates with recruitment, site operations, marketing, and sponsor and CRO partners to plan and deliver outreach across multiple sites.
Requirements
- Bachelor's degree in Public Health, Health Communication, Health Sciences, Health Promotion, or Communications/Marketing with health-sector experience.
- At least 2 years of experience in community outreach, healthcare field marketing, patient recruitment, pharmaceutical or medical device sales, or physician liaison work.
- Live in or near Southfield, Michigan, or within commuting distance of Revival sites.
- Valid Michigan driver's license, clean driving record, reliable vehicle, and current auto insurance.
- Polished, professional presence and strong public speaking skills; comfortable approaching strangers and physicians.
- Highly organized, with the ability to manage a multi-week event calendar, track leads, and meet follow-up deadlines independently.
- Proficiency with CRM tools, Microsoft 365, and mobile data entry.
Nice To Haves
- Experience in clinical research recruitment or ACRP/SOCRA certification.
- Existing relationships with Michigan physician practices, pharmacies, or community health organizations.
- Fluency in Spanish or Arabic.
- Experience working with diverse and underrepresented communities in research or healthcare.
Responsibilities
- Visit primary care offices, specialty practices, and pharmacies to introduce Revival and its active studies.
- Build and maintain a referral network of physicians, office managers, and pharmacists, tracking contacts and follow-ups in the CRM.
- Deliver approved study information to providers and facilitate referrals of interested patients.
- Identify, register for, and staff health fairs, community events, faith-based and cultural gatherings, and partner events across Michigan.
- Transport, set up, staff, and break down the pop-up booth and event materials.
- Engage event attendees, explain clinical research in plain language, and collect contact information from interested individuals using approved forms.
- Hand off leads to the recruitment team within the stated 24/48-hour timeframe.
- Serve as Revival's outreach point of contact with sponsor and CRO partners, coordinating sponsor-approved materials, co-branded events, and event funding.
- Plan the outreach calendar with recruitment, site operations, and marketing across multiple Revival sites.
- Coordinate staffing and logistics for multi-site events.
- Report weekly on events attended, provider visits, leads generated, and referrals converted to screenings.
- Use only IRB- and sponsor-approved materials and messaging when discussing specific studies.
- Handle personal and health information in accordance with HIPAA and Revival SOPs.
- Follow Revival policy for healthcare-provider interactions, including the prohibition on payments or gifts tied to referrals.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
