Community Manager Jobs

About The Position

Requirements

• Two or more years of experience in multifamily residential property management.
• Multifamily residential leasing experience.
• High school diploma or equivalent.
• Ability to obtain required certifications or licenses within one year.
• Professional appearance and ability to resolve conflicts professionally.
• Strong organizational skills, attention to detail, and ability to maintain accurate and legible financial records.
• Valid driver's license, acceptable driving record, and vehicle in most cases; exceptions may apply.

Nice To Haves

• Experience directly supervising employees.
• Accredited Resident Manager designation or similar.
• Accounting, financial, and administrative background.
• Tax Credit, Section 8, or public housing experience.
• Two or more years of college.

Responsibilities

• Manage, direct, train, and ensure the safety of employees assigned to the property; respond appropriately to critical or emergency situations.
• Hire staff for approved openings, conduct training and performance evaluations, recommend salary increases, and counsel, discipline, or terminate staff in accordance with company policy.
• Establish work schedules and assignments and approve and schedule staff time-off requests.
• Train staff in safe operating procedures and report accidents and emergency situations to appropriate personnel.
• Develop and execute marketing campaigns for rental units; promote the property and conduct tours; prepare, process, modify, and sign leases and related forms.
• Monitor competition and market conditions and adjust business and marketing models to maintain competitiveness and compliance with applicable laws.
• Ensure residents meet applicable local, state, and federal eligibility and compliance requirements, and address non-compliance promptly.
• Assist with preparing and implementing the annual budget and maintain accurate property financial records, including payroll, bank deposits, cash accounts, and vacancy reports.
• Supervise outside contractors, assess property needs, negotiate vendor contracts, and ensure work is completed by agreed deadlines.
• Direct and participate in move-in/move-out activities and agency inspections.
• Work with residents, resident organizations, and resident services providers to address issues, make improvements, and maintain positive relations.
• Comply with company accounting and operations directives, policies, and procedures.
• Inspect the property, record deficiencies, make improvements, and take required actions according to company guidelines.
• Obtain company-, state-, or agency-required certifications or licenses within the first year of employment and remain current with applicable laws, policies, and certification requirements.
• Perform other duties as assigned.

Benefits

• Medical, dental, vision, and prescription benefits.
• Paid time off.
• 401(k) plan with company match.
• Children may apply for the Michaels Employee Scholarship Program.
• Professional development opportunities.
• Competitive wage.