Community Manager

Kettler Enterprises•Chevy Chase, MD

20d

About The Position

KETTLER is hiring a Community Manager for The Fields of Bethesda, an apartment community in Chevy Chase, Maryland. Under the direction of the Regional Manager, the Community Manager provides excellent customer service and coordinates all aspects of apartment community operations. The role oversees property administration, leasing, financial performance, resident experience, and on-site staff while maintaining the apartments and grounds to company standards. Compensation is $90,000–$92,000 annually.

Requirements

At least 4 years of experience in the property management field.
At least 2 years of supervisory experience.
High school diploma.
Computer proficiency and knowledge of Microsoft Office Suite.
Demonstrated leadership ability and a proven track record of success with the leasing process.
Must be able to work on weekends.
Experience with property management software.
Ability to walk apartments and grounds, including steps and climbing stairs.
Excellent verbal and written communication skills and ability to interact professionally with residents and customers.
Strong financial analysis, budgeting, and P&L management skills.
Working knowledge of applicable Landlord Tenant Laws, Fair Housing mandates, and other legal issues affecting property management.
Experience with unit and common area renovations.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Manage the administration of property operations and the leasing office.
Monitor financial operations and achieve budgeted NOI.
Provide a quality living environment for residents and a positive work environment for team members.
Hire and supervise all on-site staff, including maintenance staff.
Ensure apartments and property grounds are maintained to company standards.
Ensure rent is collected in a timely manner and follow appropriate procedures when residents are delinquent.
Contribute to team goals, leasing benchmarks, and resident retention.
Support outreach initiatives that effectively market and promote the property.
Understand the current sub-market and mentor others to ensure their comprehension.
Lead by example to help maintain a high-performing, customer-focused team.
Contribute to resident satisfaction and achievement of property goals.
Perform other duties as assigned.