Community Manager

Catholic Charities Serving Central Washington•Quincy, FL
•$20 - $26•Onsite

About The Position

The Community Manager is directly responsible for the efficient day-to-day operations of Catholic Charities Housing Services (CCHS) multifamily properties. Duties include rent collection, marketing, oversight of building and common-area maintenance, resident relations, and staffing. The role ensures compliance with LIHTC and Section 8 regulations while supporting high occupancy, sound financial performance, and quality resident services. The position is based at Quincy Manor, a 20-unit property in Quincy, Washington. The work schedule is Tuesday through Thursday, 9:00 a.m. to 3:30 p.m., with availability for after-hours emergencies as needed to protect residents and the property. Travel may be up to 25%.

Requirements

  • High school diploma or General Equivalency Diploma (GED).
  • Prior working experience in the property management field.
  • Demonstrated computer, accounting, and clerical skills sufficient to meet position requirements.
  • Proficiency in Word, Excel, Outlook, Adobe, and property management software applications.
  • Knowledge of pertinent federal, state, and local codes, laws, and regulations sufficient to perform job duties.
  • Ability to work independently and perform duties with minimal supervision.
  • Ability to work well with people from diverse social and economic backgrounds.
  • Ability to read and comprehend simple instructions and short correspondence.
  • Basic math skills, including addition, subtraction, multiplication, and division.
  • Ability to receive and follow written instructions.
  • Valid Washington State driver’s license and the minimum required liability insurance for Washington State.
  • Must be deemed insurable by Catholic Charities’ liability insurance provider.
  • Employment is conditional upon clearance of a criminal background check and fingerprinting when required.
  • Ability to meet the position’s physical demands, including standing, walking, bending, lifting, or other moderate exertion, as well as talking and hearing regularly; these demands are required up to 90% of the time.
  • Must be available for after-hours emergencies as needed.

Nice To Haves

  • Two years of supervisory experience preferred.
  • Bilingual English/Spanish preferred, but not required.

Responsibilities

  • Understand and enforce CCHS property management policies and procedures, community rules and regulations, and lease terms and addenda.
  • Achieve the goals and objectives established for the property.
  • Comply with Washington State’s Residential Landlord-Tenant Act and other applicable governmental laws and regulations.
  • Immediately report safety or health hazards and unusual events to a supervisor.
  • Operate the property within its budget guidelines; assist with budget preparation and tracking.
  • Confirm contracted services and work are complete before approving invoices; code invoices according to the Chart of Accounts and promptly submit invoices for payment.
  • Promote professional conduct and positive relationships between site employees and residents, owners, coworkers, contractors, and vendors.
  • Respond courteously and promptly to resident requests and work orders, and implement resident retention programs.
  • Monitor and verify that applicants selected from the waiting list meet funder requirements.
  • Show available units to prospective renters.
  • Conduct move-in inspections and complete condition checklists with the Maintenance Technician.
  • Inspect the property daily, including common areas, parking lots, and vacant apartments.
  • Verify and recertify residents’ income, assets, and applicable deductions to determine eligibility under funding requirements.
  • Prepare and distribute financial, leasing, and other related reports and documents promptly.
  • Maintain accurate and complete resident, unit, and property records.
  • Collaborate with the Residential Services Coordinator to coordinate resident services and property management activities.
  • Ensure tenants make timely payments of rent, maintenance charges, and other amounts due.
  • Issue warning and eviction notices, coordinate repayment plans, and attend tenant hearings.
  • Ensure compliance with Fair Housing Laws.
  • Resolve tenant-related problems and complaints effectively and refer residents to appropriate service providers as needed.
  • Obtain competitive bids and proposals for work or services required for daily property operations.
  • Perform other work assignments as requested by a supervisor.

Benefits

  • Sick leave accrues at 1 hour for every 40 hours worked.
  • Employees can contribute to a 403(b) retirement plan.
  • Eligibility for medical insurance if working an average of 30 or more hours per week.
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