Community Manager

Redstone Residential•Orem, UT

About The Position

The Community Manager is the top site-level position at Redstone Residential and is responsible for all aspects of property operation. Reporting to the Regional Manager, the Community Manager works to achieve the property's operational and financial goals. The role oversees property performance, leasing and resident experience in a fast-paced, entrepreneurial environment.

Requirements

  • At least 3 years of experience in student housing or multifamily property management.
  • At least 2 years of property manager experience.
  • Professional, client-ready demeanor and presentation; previous client interface experience is required.
  • Detail-oriented work ethic, experience managing a budget, and P&L ownership.
  • Ability to manage projects and multitask across several processes under stressful conditions.
  • Ability to use and quickly learn technology, including Google Apps and Microsoft Office.
  • Ability to inspire team members to high levels of performance and provide constructive feedback as needed.

Nice To Haves

  • Experience with Entrata Software or familiarity with property management software.

Responsibilities

  • Monitor Redstone Key Performance Indicators (KPIs) on-site.
  • Manage the property to the approved operating budget and oversee the property's lease-up.
  • Coordinate marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals.
  • Collect rent and manage delinquency.
  • Work collaboratively with other staff members in a highly entrepreneurial environment.
  • Create a positive environment that enhances the resident experience.
  • Build and maintain relationships with campus and community resources.
  • Promote outstanding customer service through staff training and ongoing job performance evaluations.
  • Submit weekly and monthly reports to Redstone.
  • Manage projects ranging from marketing initiatives to construction projects.

Benefits

  • Health, vision, and dental insurance.
  • 15 days of PTO and 10 paid holidays.
  • 3 paid service days.
  • Paid parental leave.
  • 401(k) plan with up to 6% matching.
  • Continued education program.
  • Employee Assistance Program.
  • Short-term disability insurance.
  • Ability to earn up to an additional 20% of salary in performance bonuses.
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