Community Manager

APG•Atlanta, GA

20d•$65

About The Position

The Community Manager oversees the community’s day-to-day operations, helping keep residents, staff, and the property safe and well maintained. The role supports residents around the clock by coordinating and participating in 24-hour service. The Community Manager is responsible for financial performance, occupancy, revenue, resident retention, resident satisfaction, leasing support, physical property condition, compliance, and the leadership and development of the on-site team.

Requirements

Experience in multifamily property management.
Understanding of Fair Housing laws.
Experience with budgeting, financial reporting, accounts payable, and collections.
Proven ability to increase occupancy, drive revenue, and improve resident retention.
Familiarity with housing agencies and voucher programs, such as Section 8.
Strong leadership and accountability, with the ability to coach, mentor, and motivate a team.
Strong leasing and closing skills and an understanding of market surveys.
Excellent communication, conflict resolution, organization, and time management skills.

Nice To Haves

Familiarity with Entrata property management software.

Responsibilities

Oversee the overall operations of the community.
Manage financial performance, including budgeting, financial reporting, accounts payable, and collections.
Drive occupancy, revenue growth, and resident retention.
Lead, coach, mentor, and develop the on-site team to meet occupancy, collections, and service goals.
Maintain the physical condition of apartments and the community.
Promote resident satisfaction and resolve resident concerns.
Support leasing efforts and close leases.
Complete market surveys and use market data to inform pricing and strategy.
Work with housing agencies and voucher programs, such as Section 8.
Ensure compliance with Fair Housing laws and company policies.
Coordinate and participate in 24-hour service for residents.
Perform other duties as assigned.