Community Association Manager Jobs

About The Position

Requirements

• Proficient knowledge of Microsoft Office products, including Word, Excel, and Outlook.
• Knowledge of communities, property or real estate, and homeowners associations.
• Knowledge of the roles of the association board and Community Association Manager, and how those roles interface with homeowner requests.
• Proficient knowledge of typical business correspondence, including grammar, structure, punctuation, and spelling.
• Proficient knowledge of conflict-resolution techniques.
• Professional phone, interpersonal, written, and verbal communication skills.
• Professional customer-service skills.
• Self-motivated, proactive, detail-oriented, and a team player.
• Time-management and time-critical prioritization skills.
• Associate degree required.
• Three to five years of community association experience.
• Industry-specific certification.
• Location-specific license.
• Travel may be required.
• Overtime may be required.

Nice To Haves

• Bachelor’s degree preferred.
• Zero to three years of management and/or supervisory experience.

Responsibilities

• Supervise the operation and administration of assigned associations in accordance with management agreements and association policies and procedures.
• Act as or oversee the primary liaison with association boards of directors and homeowners as needed.
• Perform or direct administrative and management duties requested by the board of directors and consistent with the management agreement.
• Ensure Associa community management tools are effectively developed and used, including annual calendars, action item lists, resolution worksheets, timed agendas, RFP matrices, committee charters, procurement procedures, and fiscal-year operating budgets.
• Review monthly financial reports and ensure a management summary is submitted to the association board of directors.
• Provide or oversee recommendations to association boards and committees regarding major capital expenditures needed to maintain community appearance and operations.
• Monitor corporate and client delinquency rates and the collections process for the account portfolio.
• Attend board meetings as required by the management agreement and community events as needed.
• Prepare board packages within established time frames.
• Ensure the board of directors is aware of legal actions involving the association.
• Maintain unit and contract files relating to association operations.
• Assist the board of directors or architectural review board with architectural reviews and routine inspections as necessary.
• Maintain the C3 database, including updating resident information.
• Manage routine and special-project vendors, including procurement and performance evaluations as contracted.
• Oversee Associa staff as provided for by contract.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Disability insurance
• Wellness initiatives
• Development initiatives