Community Association Manager Jobs

About The Position

Requirements

• Knowledge of human resources administration, employment practices, benefits administration, payroll processes, personnel records management, and compliance.
• Knowledge of general business operations, office administration, vendor management, and organizational support functions.
• Knowledge of technology administration, software licensing, cybersecurity awareness practices, and information management systems.
• Knowledge of insurance administration, claims processing, risk management principles, and document retention practices.
• Strong organizational, analytical, problem-solving, and project management skills.
• Strong verbal, written, and interpersonal communication skills.
• Ability to handle confidential and sensitive information with discretion and professionalism.
• Ability to manage multiple assignments, competing priorities, and deadlines.
• Proficiency with Microsoft Office Suite, HRIS platforms, payroll systems, document management systems, communication systems, standard office equipment, and related business software.
• Ability to work independently while collaborating effectively with staff, management, consultants, vendors, and Board members.
• Ability to support and promote the Association’s Vision, Mission, and Core Values.
• Ability to sit, stand, walk, bend, stoop, and perform routine office tasks.
• Ability to lift and carry office supplies, equipment, and materials up to 25 pounds.
• Ability to perform the essential functions of the position with or without reasonable accommodation.
• Ability to maintain regular attendance and work occasional evenings or weekends as required for meetings, events, training, or special projects.
• Valid driver’s license and access to reliable transportation.

Nice To Haves

• Bachelor’s degree in Human Resources, Business Administration, Public Administration, Organizational Management, or a related field.
• Five or more years of progressively responsible experience in human resources, business administration, office management, or community association management.
• Human Resources certification, such as SHRM-CP, PHR, or equivalent, preferred.
• CAI membership and involvement preferred.
• CMCA, AMS, or other industry-related designation preferred.

Responsibilities

• Manage human resources administration, including recruiting, onboarding, employee records, benefits coordination, employee relations support, retention initiatives, personnel documentation, and offboarding.
• Maintain personnel policies, employee handbook updates, HR forms, personnel files, training records, certifications, and compliance documentation.
• Monitor and support compliance with applicable employment laws, Association policies, records retention requirements, confidentiality expectations, workplace safety practices, and administrative procedures within assigned areas of responsibility.
• Coordinate payroll administration, including timesheets, leave tracking, employee status changes, benefits deductions, and communication with payroll and benefits vendors.
• Coordinate employee training, professional development programs, certifications, safety training, and required compliance training.
• Oversee day-to-day office operations, including office equipment, phones, copiers, postage systems, supplies, office vendors, and administrative support functions.
• Administer Association technology systems, including hardware and software inventories, licensing, renewals, user access management, cybersecurity training coordination, vendor coordination, and technology replacement planning.
• Coordinate Association insurance programs, including policy administration, certificates of insurance, renewals, claims documentation, incident reporting, risk management records, and related reports for internal and external review.
• Support annual budgeting and financial administration for assigned business operations, including tracking administrative expenses, reviewing invoices, monitoring renewals, maintaining vendor contract documentation, and preparing budget-related information for the General Manager.
• Develop, maintain, and improve administrative procedures, forms, templates, records management practices, and standard operating procedures.
• Assist with organizational planning, business administration, process improvement initiatives, special projects, and cross-departmental coordination as directed by the General Manager.
• Provide guidance, training, and coordination to administrative support staff or assigned team members as directed, including helping establish priorities, documenting procedures, supporting accountability, and promoting consistent service standards.
• Support clear communication, consistent administrative practices, employee engagement, process improvement, and alignment with Brambleton’s mission, goals, and service standards.
• Provide backup support for front-office operations and resident service functions as needed.
• Maintain required licenses, certifications, and continuing education applicable to the position.
• Perform other duties as assigned.