Onsite Community Association Manager (AVA11226)
About The Position
RealManage is seeking an onsite Community Association Manager for Alexandria House in Alexandria, Virginia. The manager oversees community operations in accordance with Board of Directors policies and procedures, directs department managers, and works with the Board on strategic plans and long-range business plans. The role leads annual operating, cash, and capital budget development; monitors budget compliance; and prepares monthly financial reports for the Board. The manager also maintains communication with association members, monitors service quality and member satisfaction, protects association assets, and recommends operational or policy changes as needed. The position also oversees operational programs and committee activities, ensures purchasing-policy compliance, and advises management staff on employee training, supervision, scheduling, and responsibilities. The role requires driving and a valid driver’s license with reliable transportation. Work is onsite in a standard office environment, with a standard schedule and occasional extended hours as required. The posted salary range is $110,000–$140,000, depending on education and experience.
Requirements
- At least two years of experience as an onsite HOA property manager.
- Valid driver’s license and reliable transportation; the position requires driving.
- Customer-service focus.
- Listening skills to understand client concerns and provide solutions.
- Proactive communication with clients, team members, and superiors.
- Ability to manage community-association budgets, operations, and schedules.
- Ability to sit for prolonged periods at a desk and work on a computer.
- Ability to occasionally stand, walk, bend, or reach as needed.
- Ability to lift or move objects weighing up to 10–15 pounds.
- Manual dexterity to operate a computer keyboard, mouse, telephone, and other office equipment.
- Visual acuity to read printed materials, spreadsheets, and computer screens.
- Hearing and speech ability to communicate effectively in person, by phone, and in virtual meetings.
- Ability to work a standard schedule, with occasional extended hours as required.
Nice To Haves
- CMCA or state-equivalent certifications are desired.
- Associate degree or higher.
Responsibilities
- Ensure compliance with community policies and procedures established by the Board of Directors.
- Plan, develop, and approve operational policies, procedures, methods, and regulations for general operations.
- Direct the work of all department managers.
- Lead development of annual operating, cash, and capital budgets and establish checkpoints to assess budget compliance.
- Prepare monthly financial reports for the Board of Directors in a timely manner.
- Coordinate long-range and annual business plans aligned with association bylaws and policies.
- Oversee the impact of association policies, programs, and processes, and recommend changes as needed.
- Monitor the quality of association products and services to support member and guest satisfaction.
- Secure and protect association assets.
- Maintain ongoing dialogue with members to gather input on association direction and improvements.
- Coordinate with the Board of Directors on development and implementation of strategic plans.
- Plan, develop, and approve operational programs, procedures, methods, rules, and regulations in line with general policies.
- Evaluate committee activities reporting to the General Manager.
- Ensure compliance with purchasing policies and procedures.
- Advise management staff to ensure employees are trained, supervised, scheduled, and knowledgeable about their responsibilities.
- Develop, maintain, and communicate a management philosophy to guide personnel toward optimal operating results.
- Support internal controls.
- Perform other duties as directed; responsibilities may evolve based on Board direction and community needs.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life and disability insurance
- Health Savings Account (HSA), with eligibility requiring the designated high-deductible medical plan
- Flexible Spending Account (FSA)
- Education reimbursement
- 401(k) matching
- Employee Assistance Program (EAP)
- 11 paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
