Onsite Community Association Manager

Associa•Everglades City, FL

1d•Onsite

About The Position

Associa is seeking a Licensed Community Association Manager (LCAM) for an onsite role at a residential community in Naples, Florida. The manager works closely with clients and vendors and partners with other Associa departments. Success in the position calls for strong customer service skills and the ability to manage multiple projects. The Community Association Manager supports company growth by serving as or overseeing the primary liaison to the Association Board of Directors and homeowners, attending association meetings and community activities, preparing required annual communications and packages, reviewing monthly financial reports, and advising the board and committees on major capital expenditures needed to maintain the community.

Requirements

Valid Florida Community Association Manager (LCAM) license.
Proficiency in Microsoft Office, including Word, Excel, and Outlook.
Experience in community management, customer service, hospitality, or another related industry.
Proficiency in business correspondence, including grammar, structure, punctuation, and spelling.
Proficiency in customer service and conflict resolution.
Ability to work effectively with others in person and in group settings.
Ability to prioritize, manage time, and meet deadlines.
Ability to communicate effectively and professionally by phone, email, and in person.

Responsibilities

Act as or oversee the primary liaison with the Association Board of Directors and homeowners as needed.
Travel to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed and as specified by the management agreement.
Prepare annual disclosure packages, annual meeting notifications, and annual financial statement packages for homeowners, and arrange bulk mailing within the time frames set by state statute or governing documents.
Review monthly financial reports and ensure the management summary is submitted to the Association Board of Directors.
Provide or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures needed to maintain the community’s desired appearance and operation.