CMA Onsite Community Association Manager

Associa•Hoover, AL

6d•Onsite

About The Position

Community Management Associates, Inc. employs the On-Site Community Association Manager as the managing agent for an assigned community. The manager receives direction from the community’s Board of Directors and may perform additional duties based on the assignment. The position is based onsite in Hoover, Alabama, in a typical office environment, and requires working independently when needed as well as cooperating with and managing community staff. The manager serves as a liaison to the Board of Directors and the Community’s Attorney, maintains professional relationships with owners, residents, volunteer leaders, and contractors, and communicates with them orally and in writing. The role requires business-casual attire per CMA’s dress code.

Requirements

Working knowledge of the budgeting process.
Working knowledge of Windows operating systems.
Project management skills.
Strong interpersonal communication and organizational skills.
Excellent written and verbal communication skills.
Proficiency with Microsoft Office applications and Outlook email.
Must pass a background check and drug test.
College degree preferred, or relevant work experience required.
Ability to process, lift, and move incoming and outgoing boxes weighing 25 to 30 pounds.
Ability to sit, stand, bend, and stoop for lengthy periods.

Nice To Haves

Association management experience preferred.
College degree preferred.

Responsibilities

Produce the monthly manager’s report and Board meeting agenda, and distribute the Board packet at least 48 hours before the meeting.
Manage the monthly Action Item list.
Handle owner and resident requests for common-element or association services.
Inspect the property for needed services, maintenance, and covenant or declaration violations.
Prepare work lists, schedule repairs with contractors or maintenance staff, and maintain the maintenance work-order system and tracking.
Prepare and send written violation notices to homeowners.
Evaluate contractor work against specified agreements and agreed-upon standards.
Attend all Board of Directors meetings and Board hearings.
Code and approve bills.
Manage the contractor and visitor check-in book and community-room rental forms.
Ensure processes are followed by staff members.
Supervise or manage amenity reservations and building move-ins and move-outs.
Maintain onsite association administrative files and coordinate mailings and notice distribution as needed.
Remain knowledgeable about governing documents and Board policies and procedures.
Read and report on association financials, including balance sheets, income statements, budgets, and delinquency reports.
Serve as liaison to the Board of Directors and the Community’s Attorney.
Prepare the annual draft budget.
Inspect the property for maintenance needs and schedule repairs weekly.
Work independently with little to no supervision when necessary.
Work cooperatively with and manage association staff, such as concierge, tennis professionals, and maintenance personnel.
Perform other administrative and management duties requested by the managing agent or Board of Directors.