Onsite Community Association Manager

Associa•Naples, FL

15h•Onsite

About The Position

Associa is seeking a Licensed Community Association Manager (LCAM) to work onsite at a residential community in Naples, Florida. The manager works closely with clients and vendors and partners with other Associa departments. Success in the role requires strong customer service skills and the ability to manage multiple projects. The Community Association Manager supports the company’s growth by serving as or overseeing the primary liaison with the Association Board of Directors and homeowners. The role includes traveling to client associations for board meetings, inspections, walk-throughs, and community events as required by the management agreement. The manager also prepares annual disclosure packages, annual meeting notifications, and annual financial statement packages for homeowners, arranging bulk mailings within applicable statutory or governing-document deadlines. Additional duties include reviewing monthly financial reports, submitting management summaries to the Board, and providing or overseeing recommendations on major capital expenditures needed to maintain the community’s appearance and operation. Associa offers full-time employees a competitive benefits package, including medical, dental, and vision insurance, 401(k), disability insurance, and support for wellness and development initiatives.

Requirements

Hold a valid Florida Community Association Manager (LCAM) license.
Have proficiency in Microsoft Office, including Word, Excel, and Outlook.
Have experience in community management, customer service, hospitality, or another related industry.
Be proficient in typical business correspondence, including grammar, structure, punctuation, and spelling.
Be proficient in customer service and conflict resolution.
Be able to work effectively with others in person and in a group setting.
Be able to prioritize, manage time, and meet deadlines.
Be able to communicate effectively and professionally by phone, email, and in person.

Responsibilities

Act as or oversee the primary liaison with the Association Board of Directors and homeowners as needed.
Travel to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as required by the management agreement.
Prepare annual disclosure packages, annual meeting notifications, and annual financial statement packages for homeowners, and arrange bulk mailing within the time frames set by state statute or governing documents.
Review monthly financial reports and ensure the management summary is submitted to the Association Board of Directors.
Provide or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures needed to maintain the desired community appearance and operation.