Community Association Manager

Associa•Redding, CA

About The Position

Associa is seeking a Community Association Manager (CAM) to work closely with clients and vendors and partner with other Associa departments. The role calls for strong customer service skills and the ability to manage multiple projects. The position is full-time, based at 415 Knollcrest Dr Ste 130, Redding, CA 96002, with compensation of $70,000 to $75,000 depending on experience. The manager serves as or oversees the primary liaison with association boards and homeowners, visits client associations as needed, and supports association operations and financial reporting.

Requirements

Proficiency in Microsoft Office, including Word, Excel, and Outlook.
Experience in community management, customer service, hospitality, or another related industry.
Proficiency in business correspondence, including grammar, structure, punctuation, and spelling.
Proficiency in customer service and conflict resolution.
Ability to work effectively with others in person and in group settings.
Ability to prioritize, manage time, and meet deadlines.

Responsibilities

Act as or oversee the primary liaison with Association Boards of Directors and homeowners as needed.
Travel to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed and in accordance with the management agreement.
Prepare annual disclosure packages, annual meeting notifications, and annual financial statement packages for homeowners, and arrange bulk mailing within statutory or governing-document time frames.
Review monthly financial reports and ensure a management summary is submitted to the Association Board of Directors.
Provide or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures to maintain the community’s desired appearance and operation.
Perform other duties as assigned.