Community Association Manager

Associa • Nashville, TN

8d • Hybrid

About The Position

Associa is seeking a Community Association Manager to support client communities and work with homeowners, HOA board members, vendors, and Associa team members. The role involves relationship-driven community management, traveling to client sites for meetings, inspections, walk-throughs, and events as needed, and advising boards on community operations. The listed salary range is $55,000 to $65,000, based on experience. The position offers a flexible hybrid schedule with one required in-office day per week, except when special events or meetings require otherwise.

Requirements

• Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
• Experience in community management, customer service, hospitality, or a related industry.
• Strong written communication skills, including grammar, structure, punctuation, and spelling.
• Ability to deliver excellent customer service and effectively resolve conflicts.
• Ability to work independently and collaboratively in team settings.
• Strong organizational skills, including the ability to prioritize tasks, manage time effectively, and meet deadlines.
• Professional and clear communication skills across phone, email, and in-person interactions.

Nice To Haves

• CMCA (Certified Manager of Community Associations) designation.
• Completion of the M-100: The Essentials of Community Association Management course through CAI.
• Experience managing an HOA portfolio or working as an onsite community manager.
• Familiarity with HOA operations, board governance, and vendor coordination.

Responsibilities

• Serve as the primary liaison between the HOA Board of Directors, homeowners, and vendors.
• Travel to client sites to attend board meetings, perform community inspections, conduct walk-throughs, and support events as needed.
• Prepare and distribute annual disclosure packages, financial statements, and meeting notices in compliance with state regulations and governing documents.
• Review and summarize monthly financials for the Board of Directors.
• Advise boards and committees on capital improvements, maintenance planning, and community operations.

Benefits

• Competitive salary and core benefits package.
• Flexible hybrid work schedule, with one required in-office day per week unless there is a special event or meeting.
• Medical, dental, vision, 401(k), and disability insurance.
• Company-paid continuing education and certifications, including CMCA, AMS, and PCAM.
• Paid membership to CAI (Community Associations Institute).
• Sustainable workloads and support for healthy work-life boundaries.
• Compensation for board meetings that occur outside normal business hours.
• Company laptop and work phone.
• Mileage reimbursement.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed