Community Association Manager

Associa•Redding, CA

7d•$70,000 - $75,000

About The Position

Associa is seeking a Community Association Manager (CAM) to work closely with clients and vendors and partner with other Associa departments. Success in the role requires strong customer service skills and the ability to manage multiple projects. The position is full-time, based at 415 Knollcrest Dr Ste 130, Redding, CA 96002, with compensation of $70,000 to $75,000 depending on experience. The CAM supports company growth by serving as or overseeing the primary liaison with association boards and homeowners, traveling to client associations for meetings and community activities, and coordinating required homeowner communications and financial reporting. The role also includes advising boards and committees on major capital expenditures and performing other duties as assigned.

Requirements

Proficiency in Microsoft Office, including Word, Excel, and Outlook.
Experience in community management, customer service, hospitality, or another related industry.
Proficiency in business correspondence, including grammar, structure, punctuation, and spelling.
Proficiency in customer service and conflict resolution.
Ability to work effectively with others in person and in group settings.
Ability to prioritize, manage time, and meet deadlines.

Responsibilities

Act as or oversee the primary liaison with the Association Board of Directors and homeowners as needed.
Travel to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed and according to the management agreement.
Prepare annual disclosure packages, annual meeting notifications, and annual financial statement packages for homeowners, and arrange bulk mailing within applicable statutory or governing-document time frames.
Review monthly financial reports and ensure that a management summary is submitted to the Association Board of Directors.
Provide or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures needed to maintain the community's appearance and operation.
Perform other duties as assigned.