Community Association Manager

Associa•Roseville, CA

About The Position

Associa is seeking a Community Association Manager (CAM) to work closely with clients and vendors and collaborate with other Associa departments. The role requires strong customer service skills and the ability to manage multiple projects. The position is based at 925 Highland Pointe Dr #180, Roseville, CA 95678, with travel to client associations as needed. Compensation is $75,000 to $80,000, depending on experience. The CAM supports company growth by serving as a primary liaison with association boards and homeowners, attending meetings and community events, conducting inspections and walk-throughs, preparing annual homeowner disclosures and meeting and financial statement packages, reviewing monthly financial reports, and advising boards on major capital expenditures. Other duties may be assigned.

Requirements

Experience in community management, customer service, hospitality, or another related industry.
Proficiency in Microsoft Office, including Word, Excel, and Outlook.
Proficiency in business correspondence, including grammar, structure, punctuation, and spelling.
Proficiency in customer service and conflict resolution.
Ability to work effectively with others in person and in group settings.
Ability to prioritize, manage time, and meet deadlines.

Responsibilities

Act as or oversee the primary liaison with Association Boards of Directors and homeowners as needed.
Travel to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed and in accordance with the management agreement.
Prepare annual disclosure packages, annual meeting notifications, and annual financial statement packages for homeowners, and arrange bulk mailing within applicable statutory or governing-document time frames.
Review monthly financial reports and ensure a management summary is submitted to the Association Board of Directors.
Provide or oversee recommendations to Association Boards of Directors and committees regarding major capital expenditures to maintain the community’s appearance and operation.
Perform other duties as assigned.